Sales & Events Planner

1 week ago


Croydon, Greater London, United Kingdom Hilton Croydon Full time
_You are the Key to our success_

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS
-
Free and healthy
meals when on duty

-
Grow your Career:

-
Personal Development programmes designed to support you at every step of your career

-
Team Member Referral Program:

-
High street discounts:with Perks at Work
-
Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
-
Discounted dental and health cover:

-
Free Parking:

-
Guest Experience Day as part of your induction
-
Modern and inclusive Team Member's areas

SALARY

£24,000 to £26,000 a year + Incentives

What will I be doing?


As a Group, Conference, and Events (GCE) Planner, you will maximise revenue opportunities in the areas of group reservations, conferences and events by planning large programmes and increasing conversions.

The Senior GC&E Planning Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business.

Specifically, a Senior Group, Conference, and Events (GCE) Planning Executive will perform the following tasks to the highest standards:

  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed upselling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities

What are we looking for?


A Group, Conference, and Events (GCE) Planning Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards
  • Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Demonstrated previous experience working in the Conference and Events function
  • Qualification, degree, or certification in a relevant field

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON

Hospitality I
ntegrity L
eadership T
eamwork O
wnership N*ow


The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.


HILSPO

Salary:
Up to £26,000.00 per year

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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