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3rd Line Support Engineer

3 months ago

Cardiff, Cardiff, United Kingdom Uniting People Full time

3rd Line IT Support

k per annum

Shift Pattern Hours - across days and nights

The Role

As the Engineer, you will be responsible forhandlingcomputer hardware.

Key Responsibilities:

Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.)

Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc.

Support & configuration of any printer (non-barcode) on shop floor and in office like HP

Support & configuration of smart devices such as MX2 / Motion and Dell Tablets for workstations.

Support & Configuration of PC's (Critical Shop Floor and Office)

Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities.

Support and Configuration of line side devices, HMIs/ MRTs, Dell Tablets/Touch Pads etc

Your Profile

Key skills/knowledge/experience:

Basic computer hardware knowledge.

Should be able to check / monitor server status and system health, event screening, etc.

Basic software applications knowledge

Should be able to logon to plant floor applications, check log files, handle monitoring tools etc.

Basic knowledge of Windows Server

Analytical, reasoning and basic troubleshooting skills

Knowledge on Manufacturing Shop Floor Devices like Printers, Barcode Scanners, HMIs/ MRTs etc

Basic knowledge of Network and device troubleshooting, etc

Nice to have:

Basic knowledge of Windows Server.

Prior experience in Manufacturing.

Ability to logon to plant floor applications, check log files, handle monitoring tools etc.