Customer Service Representative

2 weeks ago


Birmingham, Birmingham, United Kingdom Collins Aerospace Full time

Date Posted:

Country:

United Kingdom

Location:

Goodrich Control Systems, The Radleys, Marston Green, Birmingham, B33 0HZ

Position Role Type:

Unspecified

Power & Controls:

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying.

Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers.

We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight

Title:
Customer Support Representative


Location:
Marston Green, Birmingham


Reporting Manager:
MRO Commercial Manager


Objective


To administratively support the Commercial processes in the broadest sense of the word, and process/complete daily transactional requirements linked to each unit receipted into the business.


Key Roles and Responsibilities

Duties include but are not limited to:

  • Review of customer purchase orders;
  • SAP Data Entry;
  • Contract Review execution;
  • OTD Management and Exchanges;
  • Generation of customer Pricing and Quotation;
  • Invoicing of customer orders;
  • Administrative transactions relating to the above activities;
  • Resolution of queries relating to the above activities;
  • Processing of credit and debit notes where required.

Required Skills and Experience

  • Experience in a customer facing role.
  • Administrative accuracy and efficiency.
  • Experience dealing with customer purchase orders and/or contracts.
  • Attention to detail.
  • Proactive approach to work.
  • Ability to work within a team.
  • Strong communication skills both written and verbal.
  • Experience with certificates and customer requirements, general regulations of military and civil authorities.
  • Understanding of general import and export regulations for EU and US, Texport.
  • Proficient with computer systems such as, SAP, Word, Excel.
  • Understanding of compliance with quality policies as contained in procedures and quality manuals.
  • Understanding of orderbook management (desirable).

_ Raytheon Technologies is An Equal __Opportunity/Affirmative_
_ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

  • Birmingham, Birmingham, United Kingdom Digiden Ltd Full time

    Customer Service RepresentativeOur client DP Building Systems are a well-established distributor of cable management, cabling and electrical wholesale solutions who based out of Perry Barr, Birmingham.Due to continued growth and new contracts won, they are looking for an Customer Service Representative to join the busy and vibrant sales team.Their Customer...


  • Birmingham, Birmingham, United Kingdom Conviction HR Full time

    Required Skills and Qualifications: Strong interpersonal and communication skills, with the ability to effectively interact with diverse customers. Attention to detail and accuracy in handling financial transactions.We are looking for a Customer Service Representative at our leading bank in Birmingham, UK.We are currently seeking a dedicated individual who...


  • Birmingham, Birmingham, United Kingdom Conviction Global Full time

    We are currently seeking a dedicated individual who is passionate about delivering exceptional customer service and possesses excellent communication skills to join our dynamic team. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support.Key Responsibilities: Providing...


  • Birmingham, Birmingham, United Kingdom CONNECTED L GROUP Full time

    Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy helping others? Join our dynamic team as a Customer Service Representative and be the voice of our companyDuties: Analyze client needs and provide appropriate solutions Serve as the main point of contact for clients, addressing inquiries and...


  • Birmingham, Birmingham, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Mortgage Customer Service Representative We'll look to you to deliver...


  • Birmingham, Birmingham, United Kingdom CU Recruitment Full time

    Financial Customer Service RepresentativeBirmingham City Centre35 hours per week, 9:00am - 4:30pm, permanent, initially office based with some future potential for home workingPart time hours also availableUp to £22,000 (depending on experience) + Christmas Bonus + Discounted Finance Products + Laptop + Phone + Overtime Opportunities at a 1.25x - 1.5x rate...


  • Birmingham, Birmingham, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing excellent service and support. This is a great opportunity to work in a dynamic and fast-paced environment, interacting with a diverse range of...


  • Birmingham, Birmingham, United Kingdom Crown Full time

    Job Description To deliver Excellence in Customer Care, whilst also achieving monthly targets set in relation to KPI's and Service Budgets. The role of the Customer Care Representative is to interpret the requirements of both internal and external customers, and to process and maintain accurate and up to date maintenance records onto the in-house ERP...


  • Birmingham, Birmingham, United Kingdom Raven Full time

    About Us:At Raven, we are committed to delivering outstanding customer service and building strong relationships with our clients. We're looking for dedicated and empathetic Customer Service Team Members to join our team and contribute to our customer-centric approach.Responsibilities:- Issue Resolution: Address customer inquiries, concerns, and issues with...


  • Birmingham, Birmingham, United Kingdom CONNECTED L GROUP Full time

    Duties: Provide exceptional customer service to clients Assist customers with inquiries, concerns, and requests in a professional and timely manner Process orders, returns, and exchanges accurately and efficiently Upsell products and services to maximize sales opportunities Maintain customer records and update information as needed Resolve customer...


  • Birmingham, Birmingham, United Kingdom Firstsource Healthcare Full time

    Date: Jan 23, 2024- Location: Birmingham, GB- Requisition ID: 6598- Description:Inbound Customer Service AdvisorPay from - £11.01 per hour £21,944.69 Per Annum, 38.33 hours per weekLocation - Victoria Square B1 1BD Birmingham city centreWorking Hours - Monday Sunday, 7am11pm rotational shift pattern given in advanceFull Time Permanent ContractAre you local...


  • Birmingham, Birmingham, United Kingdom Firstsource Healthcare Full time

    Date: Feb 23, 2024- Location: Birmingham, GB- Requisition ID: 7338- Description:Inbound Customer Service AdvisorPay from - £11.01 per hour £21,944.69 Per Annum, 38.33 hours per weekLocation - Tricorn House, 51-53 Hagley Road, Birmingham B16 8TPWorking Hours - Monday Sunday, 7am11pm 13 week rotational shift pattern given in advanceFull Time Permanent...


  • Birmingham, Birmingham, United Kingdom Aston and Fincher Full time

    Business Services Telesales RepresentativeAs one of the largest Hair & Beauty wholesalers in the UK, Aston & Fincher relies on the effective communication and knowledge of our Telesales Representative team.The PositionWe are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for...


  • Birmingham, Birmingham, United Kingdom Channel Partners Group Full time

    To excel in this role, you will have excellent communication and networking skills, and a strong presence on social media. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles.Responsibilities: Familiarizing yourself with the company's mission, vision, and goals. Educating...


  • Birmingham, Birmingham, United Kingdom William Hill Full time

    Location36, Newtown Centre, High Street, Birmingham, England, B19 2SWContract typeFull-timeSalary£10.50 rising to £10.90 upon successful completion of probation.Hours30 People don't just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our...

  • Customer Service Rep

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Communitybank Full time

    General Job Responsibilities Community Bank Customer Service Representatives have direct interface with current and potential Bank customers. They provide services which include opening new accounts, explaining Bank products and services, solving customer problems, and responding to other customer requests. The CSR must possess a thorough knowledge of all...


  • Birmingham, Birmingham, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support.Responsibilities: Provide accurate information about our products and services Analyze customer needs and recommend appropriate solutions Collaborate with...


  • Birmingham, Birmingham, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...


  • Birmingham, Birmingham, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...


  • Birmingham, Birmingham, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...