Account Coordinator

1 week ago

London, Greater London, United Kingdom Financial Times Full time

About Us


Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences.

We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more.

Our strength is in our employees.

Our commitment to diversity and inclusion in the workplace


At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued.

We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs.

We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

The Role / Position Overview


The position reports to the Account Director Group Head of the IPN team (Industrial, Pharmaceutical & NGO sectors), which sits within the broader B2B EMEA sales team.

The Account Coordinator is responsible for making initial contact with clients and being the voice of the FT.

An integral part of the team, the AC will be the main source of lead generation, whether that be through in-bound leads or by proactive cold calling.


Key Responsibilities

  • Contribute to the growth of current revenue from your team's patch as well as new business generation
  • Monitoring competitor titles for IPN client activity and liaising with relevant sales personnel/offices to help target the account
  • Deal with incoming leads quickly and effectively, assessing whether they require senior input or can be adequately followed up on yourself
  • Use Salesforce to record and track all sales activity as part of your daily workflow
  • Work closely with colleagues across the business to ensure we maximise revenue opportunity
  • Create and manage an events database for potential networking opportunities for team members and relevant client events/key periods throughout the year
  • Occasionally share your knowledge of relevant sectors, competitors or media formats by presenting to the team.

Required Skills / Experience

  • Be able to identify proactive leads based on industry news and be comfortable with coldcalling clients and agencies, scoping out decision makers, marketing contacts, budget holders to introduce them to the FT
  • The ability to learn and develop Salesforce knowledge quickly and become familiar with the platform and have strong attention to detail when it comes to data input
  • Rapidly build a deep understanding of the FT's products, print, digital and contentbased solutions understand the differences between them and the relevant benefits
  • Demonstrate a curious nature towards your industry verticals, understanding trends and use this knowledge to enhance your new business approach
  • Previous experience in a digital advertising position or internship is not essential but would be beneficial.

What's in it for you? Our Benefits


Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career.

Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities.

Full details of our benefits can be found here.

Further Information
LI-SM1

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