![Mid and South Essex NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Patient Pathway Officer
7 days ago
We are seeking a reliable, enthusiastic person to join the Dermatology team as a Patient Pathway Officer to support booking minor operations within Dermatology MSE.
We are a busy, friendly, supportive team looking for excellent communicators, who are able to demonstrate and promote high levels of customer care.
- ACP
- Lorenzo
- Medway EPR
To deliver an efficient and effective appointment scheduling and outcome service to the Dermatology team, keeping up-to-date and accurate computer recorded information on the status of patients.
Support the Dermatology coordinators, clinical team, and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g.
You role will be to deliver an efficient and effective appointment scheduling and outcome service to the Dermatology team, keeping up-to-date and accurate computer recorded information on the status of patients.
You will support the Dermatology coordinators, clinical team, and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g.
Your role will involve interpreting the clinical information from test requests according to protocol and taking responsibility for booking appropriate appointments, communicating rejection of inappropriate requests to requesting Consultants according to published guidance and to monitor demand and wait times, identify potential breaches and escalate to Dermatology coordinators.
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people.
Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population.
We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be.
As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
We will deliver safe and high-quality services and be an employer of choice for our workforceThe department is Friendly, supportive and inclusive an looks forward to hearing from you.
Please see the attached JD for any further details.
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