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Full Time

4 months ago

Braintree, Essex, United Kingdom Adecco Full time

Customer Service Advisors
**Although this role is full time, our client would be happy to consider individuals that are looking for part time
- ideally 3 days a week at least**Are you a dynamic and customer-oriented individual with a passion for providing top-notch service? We are seeking four highly motivated and enthusiastic

Telephone Customer Service Advisers to join our clients team within the retail industry. If you have excellent communication skills, a positive attitude, and a knack for problem-solving, this might be the perfect opportunity for you

Braintree, Great Notley
**£24,000 salary (£3K bonus
- performance related)**
5 days a week - including every other weekend day
**State of the art head office which includes its own restaurant, pool tables, contemporary & modern working environment

This business is a leading retail brand dedicated to offering the highest quality products and an exceptional shopping experience to valued customers.

As they continue to grow, they are committed to delivering outstanding customer service, and that's where you come in

Duties

  • Answering incoming telephone calls
  • Dealing with any queries
  • Using an inhouse system to log all call notes
  • Outbound calling to take payments as well as calling other departments to solve any issues
  • Ensured the customer service inbox is monitored throughout the day

Benefits

  • 25% colleague discount
  • Company hosted Summer & Christmas Parties
  • Pay day breakfast
  • Free onsite parking
  • Career progression
  • A supportive and inclusive work culture
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Lowena Hall