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Operations Manager, EV Charging

3 months ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

Join us in making a significant impact on the renewable energy sector. At Octopus, we are dedicated to driving the global renewable energy revolution. We have already transformed the energy industry, and now we aim to revolutionize the way we power our vehicles. Join our team to enhance our EV charging services and deliver the exceptional experience our customers love.

About the Job:

  • Lead our Operations team to ensure our EV charging customers are satisfied and impressed with our service.
  • Empower your team to provide genuine assistance in a manner that reflects how you would like to be supported.
  • Collaborate with sales, operations, and installation teams to guarantee a seamless experience for customers.
  • Continuously seek ways to enhance operational processes.
  • Work closely with marketing and product teams to streamline the EV chargepoint purchasing process.
  • Foster a vibrant team culture and contribute to team-building activities.
  • Take ownership of EV charger installation reporting and analyze data to drive improvements.
  • Collaborate with other EV-focused teams within Octopus to provide a comprehensive solution for EV drivers.

Why You'll Enjoy Working Here:

  • Octopus Energy offers a unique company culture that promotes learning, quick decision-making, and innovative projects.
  • Hard work is rewarded with meaningful perks.
  • We are committed to creating an inclusive work environment where diversity is celebrated.

If you feel you're a good fit for this role, we want to hear from you. Ready to embark on a fulfilling career with us? We are dedicated to providing you with the necessary tools and support to help you reach your full potential. If you require any specific accommodations during the interview process, please inform us, and we will accommodate your needs to ensure a comfortable experience. Octopus is an equal opportunity employer that values decency, honesty, and empathy. We believe that diverse perspectives drive our success, and we are committed to providing a fair and inclusive workplace for all.