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Administrator - Larkhill

3 months ago

Lark Hill, Wiltshire, United Kingdom Serco Plc Full time

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation.

It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities.


Location:
RAF Larkhill, SP4 8QT

Type:
Perm, Full-Time

Salary:
Up to £25,000


This is an exciting opportunity for a motivated and ambitious administrator to play a pivotal role to assist the operations team in the delivery of planned, and void maintenance.

Ensuring all administration procurement activities and contracts are delivered professionally to time, the administrator will provide support within the Regional Service Centre and provide an intrinsic link to the local area teams.


Key Responsibilities:

Proactively support and co-ordinate the delivery of all workflow to a dedicated area, co-ordinating on-site activity and working with the area team
Ensure that systems are updated within prescribed timescales
Promote customer service excellence to ensure a positive and caring customer experience
Administer responses to customer feedback
Work in collaboration with the team, our service partners, and our client
Undertake general administrative duties
Amending planned maintenance dates in the CAFM
Tracking completions of planned maintenance
Ensuring any remedial works from planned maintenance is captured and jobs are raised
Uploading documentation to the CAFM and reporting on exceptions

What You Need To Do The Job:

You should have a proven record in administration of a planned and maintenance environment and be highly motivated with a passion to succeed.

You should be able to identify opportunities for advancing the organisation's mission while maintaining an awareness of the business areas and associated risk.

Co-ordination or administration experience within a planned and maintenance environment
Experience of working accurately to timescales and providing customer service excellence
Intermediate/Advanced Excel & Microsoft packages
Experience of working accurately to deadlines in a pressurised environment
English and Mathematics GCSE A-C standard

We offer excellent opportunities to add to your skills and develop your career.

We are proud of the difference we make as an organisation and if you share our ambition to continuously improve our service, you will succeed as part of this team.


Why VIVO? Meaningful and vital work: You'll be helping to deliver better public services through transformational innovation and change projects.

You'll be at the heart of work that meets budget challenges, whilst never compromising on delivery A world of opportunity:

You'll find hands-on work that is packed with variety whilst benefitting from the clear progression and development opportunities that you'd expect from a big company Great people: Our constant is the friendly, approachable, and diverse team you'll be a part of.

We also support a flexible work environment that accommodates a great work/life balance

VIVO Defence Services