Key Account Coordinator
6 days ago
Shield Services Group has grown steadily over the past few years and has constantly adapted to meet the demands and changing practises of the sectors we work with.
However, some things have never changed and we believe that our success is based upon our original core principle of exceptional customer care.
We feel honoured to have many long-standing relationships with our clients, many of whom we have been working with for years.
Shield Services Group is an equal-opportunity employer and values diversity.An exciting opportunity has arisen for a Key Accounts Coordinator to join the team at our Southampton Asbestos Branch
Purpose & Main Duties
- Liaise with and develop ongoing relationships with key clients allocated in order to deliver asbestos sampling / asbestos removal / minor reinstatement works in a timely and competent manner
- Maintain and report on Key Performance Indicators (KPIs) as set by the Company or client.
- Liaise directly with the company's Asbestos Removal Division in order to facilitate the delivery of a range of site services.
- Liaise with Clients, arrange for quotations to be provided for different projects, invoice jobs and make sure all works are carried out to a high standard.
- Undertake the booking of site attendances, covering factors such as site surveyors, removal and thermal insulation operatives, access equipment, and third party analytical attendances etc.
- Ensure that all reports, and technical letters issued by the Division are both technically accurate and comply with the company's quality requirements.
- Maintain electronic project databases.
- Ensure that wherever possible site staff are made aware of the complete overview of Shield Services Group' commitment to Health & Safety.
Other Qualities & Requirements:
- Take responsibility for managing situations and problems.
- Continue to learn and develop.
- Professional company image through inperson and phone interaction.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Life insurance
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Romsey, SO51 0EZ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Key Account magement: 1 year (preferred)
Work Location:
In person
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