Travel Advisor

1 week ago

Fulham, Greater London, United Kingdom StudentUniverse Full time
Brand

Brand:
Full time, Hybrid

Categories:
Leisure Travel & Retail

If you are passionate about the epic wildlife, majestic landscapes, and melting pot of culture and people that brings Africa alive and want to instil and inspire that same passion within prospective travellers, then we have the perfect opportunity for you.

Joining our specialist Africa team, we are seeking a Senior Travel Consultant to take ownership for all aspects of selling luxury, tailormade holidays, whilst navigating and creating experiences utilising carefully curated product spanning across the vastness of Sub-Saharan Africa.

As a Senior Travel Consultant, you will act as the main point of contact for our guests.

But to aide you in the pursuit of delivering a seamless experience, you will be provided with all the tools to succeed including hand-in-glove support from a dedicated sales support consultant who assists across the guest-journey.

To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
To work towards individual and team sales targets and meet Key Performance Indicators
To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
To support all marketing initiatives including brochure production, website management, email campaigns, PR, and promotional events
To learn and become conversant with all computer software applications
To deliver excellent guest service at all stages of booking and demonstrate the key values of Scott Dunn

As a Senior Travel Consultant, you will be a specialist with significant product and destination knowledge acquired across the key product areas.

Having worked in a prior travel sales role, you will also understand the intricacies of tailormade travel and all that underpins a seamless guest experience.

Enthusiastic and polite telephone manner
We constantly seek opportunities to make travel memorable and sustainable. We support your career growth – We provide you with career progression aligned with your chosen career path, access to internal job opportunities across Scott Dunns global offices, as well as across 30+ brands spread across 93 cities worldwide as part of Flight Centre Travel Group
We give you the tools to succeed – We provide personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn learning amongst other professional and personal development platforms, as well as 1 hour for your own development each week
We recognise and reward your success and loyalty – We run commission and bonus incentive schemes to compliment competitive salaries, as well as a company loyalty scheme, which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30)
We celebrate your excellence – With monthly, quarterly, and annual recognition schemes and awards, alongside the opportunity to win a place at Flight Centre Travel Groups annual Global Gathering, we celebrate excellence in all forms
We provide you with a wide-range of job and industry-perks – We can offer you subsidized private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst much, much more
Why join us as a Senior Travel Consultant?
Familiarisation and Educational Trips – We invest in you as a specialist in your product region and provide comprehensive familiarisation and educational trips supported by a Familiarisation Trip Manager both within your first 12-months and beyond
Hand-in-Glove Support –You will have unparalleled levels of post-booking support from a dedicated Sales Support consultant so you can take on new demand and consistently sell – because that's what you're incredible at
Brand representation – We offer you opportunities to represent Scott Dunn in conjunction with our product team both here and overseas
Uncapped Commission – Alongside competitive salary offerings, we have an industry-leading commission scheme with uncapped earning potential that rewards your sales and service delivery
We aim to find someone who would be office based in our London, Hammersmith Office.
Diversity, Equity, and Inclusion

At Scott Dunn we champion equality, diversity, and inclusivity in all its forms and are signatories of both the Race at Work and the Diversity in Hospitality, Travel & Leisure charters.

As part of our commitment to diversity, equality, and inclusion we are committed to ensuring our recruitment process is inclusive and recognises the value of differences.

Should you require any support or accommodations as it relates to our recruitment process, please contact for further information or alternative application processes to support your requirement.

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