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Client Relationship Executive

3 months ago

Liverpool, Liverpool, United Kingdom BLOOMING PARTNERS LIMITED Full time

Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships.

We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to delivering top-notch service.

Duties:

  • Serve as the primary point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
  • Communicate effectively with customers through various face to face channels.
  • Provide product information and assistance to customers, ensuring a positive customer experience.
  • Collaborate with internal teams to address customer needs and escalate complex issues as necessary.
  • Analyze customer feedback and data to identify trends and areas for improvement.
  • Assist with sales efforts by identifying upsell and crosssell opportunities.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong sales and customer service orientation.
  • Ability to analyze data and make informed decisions.
  • Demonstrated leadership skills and the ability to work effectively in a team environment.
  • Strong problemsolving skills and the ability to handle difficult situations with empathy and professionalism.

Job Types:
Full-time, Permanent

Salary:
From £25,998.29 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Liverpool (preferred)

Work Location:
In person