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Member Services Administrator
3 months ago
Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are looking for our next top talent to join our growing business as a Member Services Administrator, as we continue our mission to provide an exceptional member experience.
About th
e role:
In this role you'll be delivering an excellent customer experience and no day will be the same.
You'll be talking to a range of members over the phone, handling queries, updating information, processing membership information and making changes on our company software; always ensuring administrative tasks are dealt with effectively.
To excel in th
is role you'll be:
- Experienced in an Admin position or Customer Service environment
- Proactive, flexible and organised.
- Have excellent written and verbal communication skills, a great listener and be passionate about helping customers
- Able to use your initiative and build professional relationships.
- A great team player.
- Confident working with Microsoft Office and great attention to detail and accuracy.
What's in it for you?
Working with us is rewarding in every sense as you'll receive full training, supportive colleagues and fantastic career opportunities to move around the organisation.
