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Customer Service Team Member

1 month ago

Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time

Customer Service Administrator

**Job Summary:**

We are seeking a highly skilled Customer Service Administrator to join our team at MATCH RECRUITMENT LTD. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Provide timely and effective customer service to clients via phone, email, and in-person
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Maintain accurate records of customer interactions and transactions
* Collaborate with internal teams to ensure seamless service delivery

**Requirements:**

* 1+ years of experience in a customer-facing role
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills

**What We Offer:**

* Competitive hourly rate of £11.44
* Opportunity to work with a well-established organization
* Collaborative and dynamic work environment

**Shift Pattern:**

* Monday to Friday, 37.5 hours per week
* Rotational shifts: 8am-4pm and 9am-5pm

**Location:**

* Office based in Northampton, Brackmills

**Temporary/Permanent:**

* Temporary to permanent opportunity

**About Us:**

MATCH RECRUITMENT LTD is a leading recruitment agency with a strong presence in the Northampton area. We are committed to providing exceptional service to our clients and candidates.