IT Field Engineer

2 weeks ago


Southampton, Southampton, United Kingdom FDS, A DXC Technology Company Full time

We are looking for a customer-focused and enthusiastic IT Field Engineer to operate within a wider team supporting IT devices across our clients, The Post Office, extensive retail and administrative locations.


You will be professional, well presented, a good communicator and have solid IT device knowledge, including device connectivity and imaging.

Your ability to work well on your own, to take ownership and understand the customers' needs are essential.


The role will be covering 7.5-hour weekday shifts between the hours of 08:00 – 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00.

Due to this being a field / mobile role,

a full UK driving licence is essential and a company van will be supplied.

The responsibilities will include:
and connectivity troubleshootingnimaging and configuringnswap outs and connectivity cabling, Wi-Fininstalls, moves, decommissionsnstock control and asset managementnmaintenance, user familiarisation and guidancenmanagementnhands and eyesnwith other support teams

Essential Skills/Experience:
experience in a similar rolenwith Point of Sale devicesnwith Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routersnof Windows operating system and associated technologiesnof peripherals and their maintenance – printers, scannersnSLA focused and familiar with call management productsnwith support procedures, scripts, and processesntroubleshooting skillsnof Payment Card Industry (PCI) compliance would be desirablento gain base level security clearance – BPSSnUK Driver's License - Vehicle supplied


This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.


As an FDS Employee you will benefit from:
benefits including, private medial and health insurance, basic cover paid by employerneye test vouchersnpension schemenprotection after 6 months' service should you be off work due to serious illnessndays holiday rising by 1 day per year to max 25nto purchase / sell additional holidayninsurancenAssistance Programme, free confidential advise covering a range of areas including mental health and financial support

Apply now for consideration


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