Senior People Operations Manager ›

2 weeks ago


Southampton, Southampton, United Kingdom Aztec Full time

This position leads People Operations across all Aztec Group jurisdictions and is part of the People Services team alongside Payroll and People Analytics & Technology. The People Services Team are responsible for service delivery across the whole employee lifecycle from onboarding to off-boarding.

The People function is on an exciting journey, transforming how we partner across the Aztec Group, through evolvement of our operating model, redesign of our processes, and increased automation and technology enablement through the implementation of Workday as our core people technology.

This is a critical role, ensuring the design and implementation of fit-for-purpose processes, leading the change in People Operations, securing the business-as-usual service delivery and people experience during transformation, and fostering a continuous improvement mindset.

The position is fundamental in maintaining a compliant and streamlined approach to people processes whilst supporting Aztec's goals of being the bright alternative, injecting and infusing our culture into every aspect of the Employee Lifecycle experience.

Key responsibilities:

  • Provide direction and leadership to the People Operations team, ensuring delivery of commitments, effective resourcing through risk management and succession plans, retention and development of team, and providing an escalation and support point for more complex issues.
  • Represent People Operations in the HR Transformation Programme implementing Workday, designing fit-for-purpose processes and solutions for people operations. Drive appropriate input and contribution, and ensure optimum utilisation, skills and organisation design post implementation.
  • As a member of the People Services Leadership team, contribute to the overall people services strategy providing operational expertise and insight.
  • Drive continuous improvement initiatives to enhance operational excellence and represent People Operations in broader projects in the People function.
  • Create, implement and manage service delivery standards, including SLA and KPI development for the team, ensuring that standards are obtainable and meet stakeholders' needs in providing exceptional employee experience and operational excellence.
  • Ensure all policies & processes are legislatively compliant, relevant, scalable, demonstrate best practice within the relevant jurisdictions and are commercially focused.
  • Provide support and training to ensure all policies and processes are embedded within daily operations.
  • Act as Process Lead for people operations processes, maintaining the service catalogue and related processes & procedures and acting as an SME for Human Capital Management (HCM) processes, including pre-employment screening and global mobility.
  • Partner with the People Technology and People Analytics teams to develop and ensure adoption of automation and self-service technology, as well supporting data quality improvements and the provision of data insights to the business.
  • Drive optimisation of core HCM technology, and proposals for and implementation of other service delivery tools e.g. case knowledge and document management.
  • Manage third party vendor relationships and performance in related areas e.g. pre-employment screening, global mobility, etc
  • Embed a strong People Operations governance framework, to ensure that Aztec Group remains compliant in all jurisdictions and delivers a great experience to all.
  • Encourage a culture of knowledge-sharing, continuous learning & improvement, teamwork and customer focus within the team and across the wider people team, actively supporting Aztec values. Promote relevant culture, communication, and engagement initiatives to develop and maintain effective employee engagement.

Skills, knowledge, expertise:

  • Extensive practical HR experience, including specific HR Operations expertise and strong HR generalist knowledge and experience across the employee lifecycle, is required.
  • Demonstrable experience of managing and developing a multi-jurisdictional and/or virtual team of 10 or more people is essential.
  • Experience working in a fast-paced environment leading and supporting the delivery of a global People Operations function is required.
  • Experience of working in a large dynamic global or international company of 2000+ employees is essential, preferably within financial services.
  • Practical Workday knowledge and experience of system implementation, ideally across multiple countries, including change management.
  • Proven experience of continuous improvement practices, process design and utilising technology enablement with passion for driving automation, scalable solutions, and self-service.
  • Understanding of employment legislation and its practical application in a commercial financial services business as well as an appreciation of the standards and industry best practice that are expected within a regulated environment.
  • Strong knowledge of HR policies, procedures, and best practices. Experience with audits and compliance regulations.
  • Excellent internal and external communication, influencing, motivation and interpersonal skills together with the ability to develop good working relationships with internal stakeholders and external service providers.
  • Proven ability to work effectively either as an individual or as a collaborative member of a team and relate effectively with staff at all levels.
  • Perseverance and assertiveness when facing and managing challenges of the role and the transformation journey.
  • Passionate about providing exceptional customer service and employee experience.
  • A structured and organised leader with strong analytical skills and data orientation in order to provide fact-based solutions.
  • Strong computer literacy skills are essential; advanced user of MS Office products.
  • Travel to other jurisdictional offices will be required on occasion.

Who are we?

Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn't is our identity – we're proud to be a truly independent, owner-managed business that puts our people and clients at the centre of everything we do.

We understand that everyone will put value on different things and that's why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:

  • Discretionary bonus scheme
  • Flexible, hybrid working
  • Private medical insurance, including eye care
  • Permanent health insurance
  • Life assurance (death in service and critical illness benefit)
  • Worldwide travel insurance
  • Ability to work abroad for up to 3 weeks per year
  • Health and wellbeing initiatives
  • On-site parking
  • Significant investment into your personal and professional development

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

#J-18808-Ljbffr
  • Assistant Manager

    2 weeks ago


    Southampton, Southampton, United Kingdom Hays Senior Finance Full time

    Your new company Working for a fast-track professional services business that has gone from strength to strength, we are seeking an Assistant Manager. This global business who are considered an employer of choice are renowned in their industry for investing in and developing their people. A great opportunity for a qualified Accountant with excellent...


  • Southampton, Southampton, United Kingdom Aztec Full time

    Senior HR Operations Officer (18 month fixed-term contract) Job ID: | Location: Southampton Reports to People Operations Manager This position is part of the People Services Team, who are responsible for the full lifecycle of an employee from onboarding to offboarding. The purpose of this position is to provide operational guidance and support to the...

  • People Data Analyst

    2 weeks ago


    Southampton, Southampton, United Kingdom Aztec Full time

    People Data Analyst (18 month FTC) | Southampton | Aztec Group 6158 Home / Careers / Vacancies People Data Analyst (18 month FTC) Job ID: | Location: Southampton %MCEPASTEBIN% Reports to Senior People Data, Insights and Reporting Manager We are looking for someone to provide data and reporting support to the HR team and wider business. This role...


  • Southampton, Southampton, United Kingdom Off to Work Full time £90,000

    Operations Director World-Class Catering Company Education Sector National - Travel is essential Off to Work are assisting in the recruitment of an experienced Operations Director for a contract caterer operating in the Education sector. This is a fantastic opportunity to join a very well-regarded business that has an excellent reputation for bringing...

  • Production Operative

    2 weeks ago


    Southampton, Southampton, United Kingdom First People Recruitment Full time

    How would you like to kick start a career and work for one of the world's leading manufacturers who really value and invest in their people? Then read onDue to ongoing success and significant growth forecast for this year, we are recruiting for Production Operatives to work in a custom built, modern open plan factory based in Southampton. Tea and Coffee is...


  • Southampton, Southampton, United Kingdom Moove Europe Full time

    P&C Advisor – Southampton This position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time. The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will...


  • Southampton, Southampton, United Kingdom Moove Lubricants Full time

    P&C Advisor – SouthamptonThis position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time.The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will depend...


  • Southampton, Southampton, United Kingdom Faststream Recruitment Full time

    Ambrey is a global maritime risk management expert who use cutting edge technology and expertise to provide safety, security, marine and risk services to the shipping, oil & gas and offshore industries. Ambrey's maritime security services are designed to protect vessels, crews and cargo in some of the most challenging environments. From armed security escort...

  • Factory Operative

    2 weeks ago


    Southampton, Southampton, United Kingdom First People Recruitment Full time

    Imagine launching your career with a global industry leader that genuinely prioritizes and invests in its employees. If this sparks your interest, keep readingAs we continue to celebrate ongoing achievements and project substantial growth for the upcoming year, we are seeking to bring on board Production Operatives for our state-of-the-art custom facility...


  • Southampton, Southampton, United Kingdom Kier Group Full time

    We're looking for a Senior Project Manager to join our Southern team based in Southampton. Location: Southampton - remote working available, with occasional travel to the office requiredContract: Permanent, Full-Time, flexible working available What will you be responsible for?As a Senior Project Manager, you'll be working within the Construction team,...


  • Southampton, Southampton, United Kingdom Utility People Full time

    We are recruiting for a Senior Governance and Projects Administrator to join a company which plays a central role in supporting competition in the non-household retail water market. As a Senior Governance and Projects Administrator, you will undertake a wide range of secretariat, governance and administrative support across change and governance projects....

  • Mixed Tax Specialist

    2 weeks ago


    Southampton, Southampton, United Kingdom Hays Senior Finance Full time

    Mixed Tax Specialist - Southampton Employer Location England, Hampshire, Southampton / England, Hampshire Salary £Competitive + Benefits Closing date 19 Jun 2024 Sector Salary band , Hours Where will they be working You need to or to save a job. Job Details You will be working for one of the area's most respected Chartered Accountancy Practices based...

  • Operations Manager

    2 weeks ago


    Southampton, Southampton, United Kingdom Amazon UK Services Ltd. Full time

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create...


  • Southampton, Southampton, United Kingdom Association for Project Management Full time

    Senior Consultant / Project Manager contract outside I35 GBP(Apply online only) per day Flexible working This is a client facing role where you will need to build and maintain relationships with senior stakeholders on client site through excellent communication, presentation, and stakeholder management skills. We are looking for an experienced...


  • Southampton, Southampton, United Kingdom Moove Europe Full time

    P&C Advisor – Southampton This position reports to the P&C Manager, and while direct supervision of staff is not required, this position may be required to lead or facilitate project teams or working groups from time to time. The role regularly interacts with other staff in the Company particularly senior and middle management. Other interactions will...


  • Southampton, Southampton, United Kingdom SailGP Full time

    About :SailGP is the world's most exciting racing on water.The global championship features 10 national teams battling in short, intense races at iconic stadium-style venues across the globe.The high-tech, high-speed action features sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 100 km / h.SailGP also...

  • Senior Test Manager

    2 weeks ago


    Southampton, Southampton, United Kingdom Carnival UK Full time

    We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevantskills, we'd love to hear from you.We work flexibly and will help you to find a healthy balance of...


  • Southampton, Southampton, United Kingdom Elliot Marsh Ltd. Full time

    Our client has an exciting new Retail Operations Manager opportunity in their team based in Southampton. Retail Operations Manager - About our client: Our client is a leading homeware and flooring provider and specialist which has grown significantly from its family-run origins whilst still keeping its small business ethos. The superstore, located within...


  • Southampton, Southampton, United Kingdom Rayner Personnel LTD Full time £39,000

    39k Salary including Car Allowance Flagship Office Our client is looking for a dynamic and proven Senior Branch Manager to help drive market share and support the day to day operations of the business in the Southampton location. By joining this strong brand your skill and dedicated will be recognised and very well rewarded, as you add value. As a Senior...


  • Southampton, Southampton, United Kingdom Hays Senior Finance Full time

    Personal tax manager - stand alone The client base consists of a wide range of companies, mostly owner-managed businesses, and they deal with around 550 tax returns each year. They use IRIS for all accounts, tax and practice management and Superpay for all payroll matters (they have c100 payroll clients). The firm is seeking to appoint a Tax Manager who...