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Head of E-commerce

4 months ago

Manchester, United Kingdom Castore Full time
Castore exists for one single reason - to make athletes better.

Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day.

We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best.

Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.


The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.


The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.


The Role
We are now in the middle of significant growth with huge ambitions to continue our international growth.


A Head of e-Commerce is sought to lead the digital division across our own brand websites and our partner sites.


Responsibilities

  • Lead the vision and strategic planning for the Castore Websites
  • Deliver or exceed eCommerce targets and key performance indicators
  • Devise and implement the eCommerce trading strategy, ensuring eCommerce objectives are aligned to the overall aims of the business
  • Develop the international sites,.
  • Management of the Castore app.
  • Collaborate with colleagues to identify initiatives and implement agreed actions that increase sales profitably
  • Maintain high levels of customer satisfaction
  • Fully utilise the onsite technology from reviews, UGC and search + merch tools
  • Continually assess and analyse digital performance and identify key areas of improvement
  • Ensure all eCommerce platforms & tools are designed & built to maximise all commercial opportunities
  • Lead the Castore eCommerce team, developing high performance individuals
  • Effectively manage eCommerce tools to build profitable customer journeys, eg. selling price monitors, traffic analytics, site search, personalisation, navigation, landing pages etc.
  • Work in close cooperation with colleagues to deliver outstanding performance
  • Manage relevant third party partnerships to ensure the high level of performance

Skills & Qualities

  • Project management ability to manage multiple projects to critical timelines
  • Experience working with a premium product range
  • Track record in consumer facing projects
  • Analytics proven experience in web analytics and providing meaningful insights
  • Proven ability to deliver commercial results
  • Technical knowledge
  • Team player
  • Excellent communicator
  • International experience
  • Knowledge of marketplaces ideal but not essential

What We Offer

  • Competitive salary
  • Discretionary bonus scheme
  • 25 days annual leave (plus bank holidays)
  • Modern city centre offices in Manchester
  • An opportunity to work with global sporting partners
  • Office breakout space with pool tables, dart board and TV's
  • A chance to build a career with a fast paced, high growth brand
  • Employee assistance programme
  • Generous staff discount