Team Administrator

2 weeks ago

Camberley, Surrey, United Kingdom NHS Professionals Full time

Job Title:
Team Administrator

Trust Location:
Surrey & Borders Partnership NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Surrey & Borders Partnership NHS Foundation Trust would love to hear from you

About the Trust


Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and north east Hampshire.


We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.

What you'll be responsible for:

  • Accurate typing of letters, reports, and adhoc typing, within agreed timescales (audio / copy typing), to ensure an efficient administration service is provided, maintaining a focus on the priority tasks.
  • Collate and manage referrals to the service, ensuring appropriate referral information is made available as required for the multidisciplinary team in a timely manner. This will include entering referrals onto the Trust's electronic health records system.
  • Arrange referrals meetings and adhoc meetings as required, booking venues, taking minutes, and ensuring appropriate circulation of draft / approved minutes within agreed timescales.
  • Receive telephone calls for the team and provide telephone cover at times of peak activity, receiving telephone calls from health care professionals, clients, and their carers some of which may be complex in detail. Communicate effectively with colleagues to ensure appropriate responses to queries and resolving issues. Provide telephone cover for other teams and medical secretaries when necessary.
The role will involve, but not be limited to you performing the above

You'll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

  • Excellent communication skills both written and verbal, fluent in the English language.
  • Excellent customer care skills, with the ability to manage difficult situations appropriately.
  • Good keyboard skills with accurate copy typing transcription.
  • Good I.T. skills including the ability to access and use a range of software programmes and peripheral hardware (e.g. printers, scanners).
  • Previous experience of working in an office environment.

As a member of NHS Professionals, you have fantastic benefits:

  • Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it

  • 24/7 365 days**:
- call us anytime

-
Multi locational:

- work across neighbouring Trusts
-
Manage your shifts and timesheets on the go:

  • access your "My Bank" shift portal anywhere, anytime online or through your smartphone
-
Varied working options to suit your lifestyle:

  • access to the Bank gives you options of ad hoc shifts or longer-term placements
-
Training and development opportunities:

  • Keep up with the essentials and more
-
Build holiday allowance for every shift you work:

  • your work life balance is important to us
-
Stakeholder pension scheme available:

- a flexible future for you and yours

Who are NHS Professionals?


As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.


By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.


Disclaimer
NHS Professionals manage your data, please see our Privacy Notice on our website.

Job Types:
Full-time, Temporary contract

Salary:
£11.85 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Administrative experience: 1 year (preferred)

Work Location:
In person

Reference ID: 62432

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