Food & Beverage Supervisor

6 days ago

Edinburgh, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket - Food & Beverage Full time

Food & Beverage Supervisor -
Four Points by Sheraton, Edinburgh Haymarket.


At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Our focus is to put PEOPLE at the heart of everything we do.

We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.


Four Points by Sheraton is a multinational hotel brand operated by Marriott International that targets business travellers and small conventions. Our goal is to deliver a great hospitality experience worth coming back for again and again by providing the comfort and quality that travellers expect from us while going that extra mile to make the guest experience memorable and meaningful.


If you have an inner drive to love what you do - and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you're somebody we want within our team.


YOUR CORE PURPOSE WILL BE:

  • To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times by:
  • Complete all relevant procedures in relation to the respective department as laid down by the company.
  • Promote the desired work culture around our company values.
  • Deliver food and beverage service to a high standard and in accordance with departmental standards and procedures.
  • Develop departmental standards and procedures to promote sales and beverage creativity and profit
  • Communicate to his/her superior any difficulties, guest comments and other relevant information
  • Deliver daily briefings and attends other food and beverage meetings as scheduled
  • Complete training sessions in line with a departmental monthly training calendar
  • Carrying out effective service by ensuring all staff are aware of their role
  • Complying with hotel rules, regulations and provisions contained in the Employee Handbook
  • Demonstrating a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

WHAT YOU SHOULD BRING:

  • Customer service experience
  • 1 year previous experience within a similar role within a hotel environment
  • Ability to supervise and direct a team
  • Strong communication skills
  • Selfmotivated
  • Ability to plan and prioritise
  • Attention to detail
  • Flexible and adaptable approach
  • Able to work unsupervised
  • Customer Focus
  • Literate in computer technology
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries

WHAT WE OFFER:

  • Great team spirit according to our slogan 'It's not over until we get a smile'.
  • 40 hour/week
  • EXCELLENT COMPANY BENEFITS:
  • Competitive salary and package
  • Exclusive employee discounted rate to Marriott and Cycas hotels
  • Continuous paid training and development opportunities
  • Free healthcare plan
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we've created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you

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