Dental Receptionist

2 weeks ago

Colne, Lancashire, United Kingdom Mydentist Full time
Responsible for ensuring that our patients always receive the best quality patient experience.

Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice.

This includes:
Taking ownership of the daily and weekly tasks to be completed by the reception team

Supporting the promotion of patient choice through providing information about products, services, promotions, available finance options and oral health products

Build and nurture great working relationships with the Clinical team

Be actively involved in the smooth running of the practice by working well with your practice team and manager.

Share your knowledge and experience with team members and undertake any suitable training to enhance your job role

Always adhering to polices and procedures.

Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times

Accurately update and protect patient information including on the patient electronic database

Book next appointments before the patient leaves and action reminders including courtesy calls.

Monday

  • Friday: Practice open hours
Weekends

Job Types:
Full-time, Permanent

Salary:
From £10.50 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Colne, BB8 0AG: reliably commute or plan to relocate before starting work (preferred)

Experience:

- reception: 1 year (preferred)

Work Location:
In person

Application deadline: 02/06/2023

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