Senior Customer Service Advisor

1 week ago


Beverley, East Yorkshire, United Kingdom Right Car Full time
Right Car Beverley are looking to recruit a Service Advisor in the Automotive Industry.

You will be a real people person who has the confidence to quickly engage in conversation with our customers and deliver a great customer service.

You'll provide estimates, book and schedule service and repair work and accurately invoice for the work carried out.

You will keep customers informed and up to date at every stage, you'll advise on completion times, any delays and quickly respond to any questions or queries.


You'll prioritise to ensure that customer's whose vehicles may need extra work are contacted in a timely manner, and advise on a recommend course of action.

You will aim to maximise the service department profitability.

You will be a team player who is comfortable at operating in a fast paced environment where there are set processes and procedures to follow, paperwork to complete and targets to achieve.


Rewards & Benefits:
At Right Car we believe that great employees need to be rewarded which is why in return for your hard work and commitment, you will be entitled to:

  • 22 days annual holiday + Bank Holidays
  • Investment in Training and Career Development
  • Preferential Service Rates
  • Uniform Provided
  • Fantastic Workshop Facilities


If this sounds like the ideal role for you and are looking for a new challenge and would like to work for a rapidly expanding family owned company, then Right Car want to hear from you.

Salary for this role is dependant on experience.

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Beverley: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)

Work Location:
One location

Application deadline: 24/02/2023

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