Band 4 Medical Secretary Supervisor

2 weeks ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

Job summary:


An exciting opportunity has arisen for a motivated, enthusiastic individual to join our friendly, busy secretarial team in the Trauma and Orthopaedics Office.

The post will involve cross-site working between our secretarial offices at Good Hope Hospital and Solihull Hospital.


The successful applicant must be able to work to a high degree of accuracy and use their initiative to plan their workload providing a comprehensive secretarial, administrative and support service to the Department and Orthopaedic Consultants.

By personally assisting with the administrative workload, the Medical Secretary Supervisor will enable the Consultant(s) to optimise clinical commitment.

It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.


You must be able to demonstrate substantial secretarial and administrative experience and be confident using MS Office and other IT systems.


The Department provides a comprehensive Trauma and Orthopaedic service to a wide range of service users including Paediatric Orthopaedics, Ambulatory Care and Elective Treatment and Surgery.

The Orthopaedic service covers all specialities from Shoulder to Foot.

Main duties, tasks & skills required:
Duties will include;

  • Updating databases and clinical systems.
  • Provide and Receive complex information daily.
  • Touch type from audio clinical letters, result letters, medical reports, Coroners reports.
  • Draft letters on behalf of Consultant.
  • Exercise a high level of medical terminology.
  • Provide a point of contact for GP's, Health Care Professionals, Patients, Relatives and Carers.
  • General office duties.
  • Understand patient treatment pathway's.
  • Manage and Progress results of investigations.


In your supporting statement please state how your current knowledge, skills and abilities meet the criteria for this particular job.


About us:

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.


UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.

This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

This is more than words. We are taking action.

Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.

We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description:

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification:
Qualifications:

Essential:

  • Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • Working knowledge of medical terminology

Experience:

Essential:

  • Experience of working as a Medical Secretary
  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • Experience of using IT systems
  • Experience of working in Healthcare
  • Good Organisational skills
  • Able to use own initiative and deal with the unpredictable
  • Able to work under pressure and to multitask
  • Able to work to deadlines

Desirable:

  • Experience of working in a busy environment

Additional Criteria:

Essential:

  • Work effectively and flexibly as part of a team to meet the needs of the services
  • Confident in dealing with people at all levels
  • Must be able to demonstrate an understanding of equality and diversity
  • Mature open and flexible approach to work
  • Demonstrates care and compassion
  • Good interpersonal and communication skills
  • Good organisational skills
  • Team Player
  • Conscientious
  • Demonstrates reliability, motivation and commitment
  • Ability to travel to multiple sites

Desirable:

  • Ability to work under pressure and deal with stressful situations
**Disclosure and Ba

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