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Portfolio Solution Manager

2 months ago

London, Greater London, United Kingdom Marsh Full time

Marsh Portfolio Solutions (MPS) is a dynamic client-centric practice within Marsh UK and Ireland that places and manages a range of innovative portfolio solutions across Marsh Practices. MPS comprises of 120 dedicated professionals providing a range of intermediary services to insurer clients including management information, insights and analysis.

What can you expect:

  • To manage a portfolio of facilities across the specialty practises supported by a team of product managers that you will directly manage.
  • To take the lead role on one or more facilities, as may be necessary.
  • Ensure that all facilities are managed in line with MPS procedures, regulatory requirements and best practice whilst delivering contracted services to our insurer clients.
  • You will be responsible for the MPS relationship with the specialty practices to identify new opportunities and promote the use of existing solutions.
  • To manage insurer relationships, and resolve questions and challenges that may arise

What you will be rewarded with:

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a
  • remote basis.
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Manage the Specialty Placement Plus (SP+) facilities team to ensure that all contracted services to insurers are satisfactorily fulfilled in a timely manner.
  • Management responsibility for the operational requirements of the SP+ facilities teams
  • Plan, manage and control all aspects of the SP+ team having regard to effective risk oversight and control arrangements and in-line with governance framework.
  • To ensure that we at all times put client's interests first in accordance with our conduct guidelines.
  • Working closely with MPS colleagues and key stakeholders in the practices' to drive facility growth and development of the solution and ensure that the facilities performs against targeted performance levels.
  • Oversee and manage the engagement with each participating insurer for all day to day facility matters in order to ensure that the participating insurers are engaging on the facilities per the terms of the relevant contract (s).
  • Engage with MPS leadership and practice stakeholders to enable the delivery of contracted services to Insurers.
  • Have responsibility for the team budget, including new revenue targets and responsibility for reporting changes to the MPS leadership

What you need to have:

  • This role will suit a confident, articulate individual who performs well in presentations, is good at building relationships and is happy to work in a flexible role.
  • An understanding of London insurance market dynamics and core processes.
  • Support Management of and contracts and subsequent amendments, including fee negotiations, in line with the Governance Framework
  • An ability and desire to build relationships internally at all levels, both within Marsh, and insurer clients.
  • Highly organised and methodical in approach, with an ability to work under pressure, often to tight deadlines.
  • Balanced leadership, and a desire to manage and develop team

What makes you stand out:

  • Proven experience of working within insurance from an Underwriting, Broking, Claims or Distribution background
  • A desire to problem solve with new and innovative solutions
  • Prior experience in managing multiple facilities
  • Excellent organisational and project management skills, with an ability to quickly determine what the most urgent tasks are.

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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