Regional Operations Manager

2 weeks ago


Luton, Luton, United Kingdom Langdons Full time

The Regional Operations Manager role:

  • This is a fantastic position for a natural leader. Your responsibilities will include overseeing a variety of Transport and Warehousing services to ensure alignment with company objectives, key performance indicators, and statutory requirements.

About the company:

  • Whether it's fresh consignments or frozen goods, Langdons is the go-to provider. Covering almost any location in the UK or Ireland within 24 hours, with 9 depots and a fleet of over 375 vehicles transporting chilled and frozen food nationwide.
  • As the sole company offering a 24-hour service of this calibre, Langdons takes pride in its exceptional service delivery.
  • Langdons upholds equal opportunities employment practices, focusing on merit-based recruitment. Encouraging applications from underrepresented groups such as Women, LGBT+, and Black, Asian, and Minority Ethnic individuals.

Responsibilities of the Regional Operations Manager:

  • Ensure all operations meet company and legal standards, with necessary corrective and preventative actions taken for continuous improvement.
  • Manage activities based on set KPIs and business standards.
  • Contribute to budget development, ensuring financial controls and records are in place.
  • Provide leadership and coaching to management colleagues, focusing on staff development and ensuring operational efficiency.
  • Handle customer complaints effectively, leading to timely resolutions and shared learnings across teams.
  • Support in resolving staff-related issues to prevent operational disruptions and legal ramifications.
  • Engage colleagues in decision-making processes, sharing improvement suggestions with senior management.
  • Organize and participate in company events and meetings for staff and customers as required.

Qualifications and Experience:

  • Minimum Level 5 in Management or equivalent qualification.
  • CPC qualification preferred but not mandatory.
  • Extensive track record of successful outcomes in Logistics or customer-focused sectors.
  • Prior experience in a leadership role with diverse staff teams.
  • Proficient in Microsoft Office, capable of data analysis and interpretation.

Desired Skills:

  • Ability to drive change effectively and inspire commitment.
  • Proficient in writing business reports and presenting information using various methods.
  • Skilled in motivating and coaching staff for optimal performance.
  • Resourceful in maximizing resources for effective solutions.
  • Comfortable working towards dynamic targets and deadlines.
  • Excellent verbal and written communication skills.

If you do not possess all the specified qualifications and experience, don't hesitate to apply. Comprehensive training will be provided, with emphasis placed on the right attitude and approach.

If you believe you are the perfect match for the role of Regional Operations Manager, we look forward to receiving your application.



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