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Senior IT Support Technician

3 months ago

Ipswich, Suffolk, United Kingdom Opus People Solutions Full time
Opus People Solutions are seeking an Senior IT Support Technician reporting to the Head of IT in Ipswich. This business rewards it's staff with regular bonuses and incentives. This includes £1000 after you pass your probation period

Benefits include:

  • Annual and quarterly bonuses
  • Life assurance
  • Income protection
  • Competitive annual leave including Christmas shut down


The emphasis of the role will be to provide fundamental second-line IT support, manage the progression and swift resolution of calls logged with the IT Service Desk and deliver superior services in line with Service Level Agreements while managing our colleague'sexpectations.


With the cost of living increasing, it's important to work for a business that not only rewards you financially but combines this with progression/training opportunities.

You will be in a team at the heart of the business making an important contribution every day.

Successful applicants will have sound Microsoft Service and Office experience and. knowledge of Networking Protocols