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Full-time Hospital Switchboard Operator
1 week ago
Working 5 out of 7 days, to include every other weekend
The switchboard operates on a 24hr system and you would be required to be flexible to work between the hours of 7am pm.
Duties:
- Operate a switchboard to route incoming calls and connect callers to the appropriate departments or individuals
- Answer incoming calls promptly and professionally, providing excellent customer service
- Take accurate messages and relay them to the appropriate recipients
- Provide information to callers regarding company services, products, and policies
Skills:
- Excellent verbal communication skills and phone etiquette
- Strong customer service orientation with the ability to remain calm and professional under pressure
- Good organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using office equipment such as switchboards
Pay:
£11.44-£14.82 per hour
Expected hours:
No less than 37.5 per week
Benefits:
- Company pension
- Health & wellbeing programme
Schedule:
- Day shift
- Night shift
- Overtime
Work Location:
In person
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