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Sales Office Administrator

3 months ago

Blackburn, Blackburn with Darwen, United Kingdom IMI Hydronic Engineering Full time

Role & Business Overview:


To support our
Heatmiser business within IMI Hydronic Engineering, we are looking for a
Sales Office Assistant to cover a period of Maternity, based at our site in Blackburn, Lancashire UK.

In this role you will join our Sales/Order Handling and will support our customers on a daily basis.

Key responsibilities

  • Liaise proactively with our customers and internal teams regarding
    customer orders, pricing and quotes and
    resolving customer queries
  • Listen to
    customer feedback and pass on accordingly, always striving to improve

Critical competencies for success

  • Strong
    customer focus and understanding of their needs, always trying to find a resolution in a calm, friendly and polite manner
  • Strong attention to detail with a cando attitude
  • Fluent verbal and written English skills with a range of customers and stakeholders (businesses or end costumers)