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Senior Care Supervisor

3 months ago

Glasgow, Glasgow City, United Kingdom McCarthy Stone Full time

Join Our Team at McCarthy Stone - Hilltree Court, Giffnock

About McCarthy Stone:

At McCarthy Stone, we pride ourselves on providing exceptional retirement communities where residents can enjoy independent living in comfort and style.

With a focus on quality, security, and community, we strive to create environments that enrich the lives of our residents.


Position:
Senior Care Supervisor

Location:
Hilltree Court, Giffnock

Hours - 31 hours per week (mix of Days and Nights)

Key Responsibilities:

  • Overseeing daytoday operations to ensure the smooth running of the community.
  • Providing excellent customer service and support to residents.
  • Managing staff schedules and delegating tasks effectively.
  • Handling resident inquiries, requests, and concerns in a professional and compassionate manner.
  • Ensuring compliance with company policies and procedures.
  • Collaborating with various departments to enhance resident experience and satisfaction.
  • Assisting with events, activities, and initiatives aimed at fostering a vibrant community atmosphere.

Requirements:

  • Previous experience in a supervisory or managerial role, preferably in a similar setting.
  • SVQ level 3 in Health and Social Care
  • Strong leadership skills with the ability to motivate and support a team.
  • Excellent communication and interpersonal abilities.
  • A passion for delivering exceptional service to older adults.
  • Flexibility to work various shifts as required.
  • Knowledge of health and safety regulations is advantageous.

Why Join Us:

  • Opportunity to make a difference in the lives of older adults.
  • Competitive salary and benefits package.
  • Supportive work environment with opportunities for growth and development.
  • Join a reputable company known for its commitment to quality and excellence.
As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever.

In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list