Customer Service Advisor

1 week ago


Birmingham, Birmingham, United Kingdom Anderselite Full time

Sector:
Construction

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Contact: Sylwia Stypa

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Contact Phone:

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Expiry Date: 28 February 2024

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Job Ref: 405996SST

Customer Service Advisor
Temporary to Permanent
Our client is looking for a Customer Service Advisor to join their team in the Birmingham office.
The client is one of the leading construction and infrastructure companies in the industry.

As a Customer Service Advisor, you will be responsible for handling enquiries and complaints, which consist of writing out to members of the public, residents, MP's, and Councillors.


Requirements:

  • Previous experience in letter writing and complaint handling is highly advantageous
  • Strong literacy and writing skills
  • Strong organisational and communication skills
  • Ability to multitask and manage time effectively
  • Proficient in using computer systems and databases

Location:
Birmingham

Days of Work:
Monday to Friday
Hours of Work: 7am - 3:30pm or 8am - 4:30pm (40 hours per week)
Hybrid: 3 days working from home, 2 days working in the office
Duration

  • 34 months (temp to perm)

Salary and benefits:
- £12.56-£13.50 per hour (depending on experience) Umbrella or PAYE pay only

  • Overtime is available once the person has passed accreditation (which can take anything from 6 to 8 weeks).
  • Potential for skill development and growth within the company


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