Executive Officer: Project and Planning

6 days ago


Luton, Luton, United Kingdom TUI Cruises GmbH Full time

Digital Commerce (Digital Product & DX & Digital Marketing) is a global team within TUI Group responsible for the business delivery and operation of all eCommerce solutions and products.

We are a multi-disciplinary team of experts across Digital Marketing, Digital Product, Digital Experience, SEO and Optimisation & Analytics providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

We are looking for a talented and dedicated Senior Quality Executive to join the newly formed Digital Commerce / Web Platforms technology organisation which powers TUI's global e-commerce services and solutions across all European markets.

The Senior Quality Executive will own the quality of their live Digital Product, both in live and for planned future enhancements.

You will also coach your Quality Engineers in their ownership, and therefore be responsible for the overall Quality of your Pod (three Agile teams).

You will manage and perform User Acceptance Testing (UAT)/Business Acceptance testing and Exploratory Testing for their Product area.

The Senior Quality Executive will work alongside Project Owners, Release Management, Developers, Delivery Managers, IT Test Managers, Testers and Quality Engineers, to ensure all changes introduced meet business requirements and are successfully deployed into production across TUIs digital selling platform.

The role of the Senior Quality Executive is vital to safeguarding our customers' overall digital experience, from both a customer front-end and business user perspective.

TUI needs to continuously improve in order to benefit the online customer experience and conversion.
Please note the closing date for applications is: Sunday 9th June

Managing and leading Quality Engineers and providing guidance and working together to ensure successful test preparation and test execution.

Responsible for the overall test planning process within your Product Team.
Exploratory testing of your product area, and your Quality Engineers product areas.
Passionate owner of quality, for future deliveries and the live experience.

You will ensure that you have relevant reports available on defects in development, and live, and understanding of the digital analytics and the customer feedback for your area.

Monitoring the quality of the digital selling platform in production, ensuring that production defects or opportunities are captured and prioritised in the backlog.

Agreeing Acceptance criteria for new stories, and approval of those acceptance criteria through the agile process.

During test sign off, work alongside business stakeholders so that they fully understand any risks associated to a defect entering into Production together with any mitigating actions.

An ambitious and inquisitive individual with proven experience in a testing role and a good understanding of eCommerce.
Experience of working in a development/product life cycle with a good understanding, and appreciation of agile methodology.
A customer-centric who's passionate about continuous improvement in order to deliver a best-in-class digital customer experience.

An analytical skill set would be beneficial, preferably with experience in web analytics such as Adobe Analytics & Qualtrics.

Willingness to work flexible hours (the successful candidate will need to work early mornings to support Production go-live implementation).

We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
~ Mobile working, flexible working hours and working from abroad: Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
~We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

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