Clinical Admin Support

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time
This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This will include maintaining patient related records/databases, making appointments and preparing correspondence.


There is one role available working with the Mansfield Local Mental Health Team at 3 Heather Close, Mansfield, Notts, NG18 5QL.

You will work as part of a team providing clerical and administrative support.


Where required, you will participate in the provision of a welcoming and confidential reception service to clients, staff and visitors.

To carry out all aspects of clerical and administrative support.
Maintain health care records including computerised systems and databases.
Reception duties including monitoring patients & visitor attendance, dealing with telephone enquiries and incoming mail.

To received and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.

To receive and process referrals appropriately. Following correct standard operating procedures.
Type correspondence, as required.
Co-ordinating healthcare appointments for patients.
Word process correspondence including letters, memos and typing reports.
May be required to take notes/minutes at team meetings.
Filing and photocopying, scan and attaching documents.
To implement and maintain adequate filing and follow up systems.
Transfer of individual and bulk files for archiving between locations.
Input clinical data and maintain.
Identify health and safety practices that are appropriate to self and others.

To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake personal development plan 'My Annual Review'.

Working as a team to provide cover for sickness and annual leave, as and when required.
To undertake any other duties that would be a reasonable expectation of the role.

TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day.

We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire.

Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons


We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers.

We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.


We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network.

These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority.

We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.


The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.

If you require any further information on the job description or main responsibilities please contact myself on ext: 13168.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change.

This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa.

In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.



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