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Clinical Team Secretary
3 months ago
The post holder will be responsible to accepting referrals into the Community rehab team, processing the referrals onto the appropriate platform (i.e rio).
The post holder will be involved in Team meetings for example business and MDT clinical meetings to offer an admin support function.
The post holder will support with the teams performance data.This post will involve agile working with a combination of working from home, base and occasional travel to other trust sites based on the needs of the service.
Excellent communication skills are essential within this role.This will involve the regular contact and exchange of confidential, sensitive information between staff, patients, carers and internal/external agencies, using tact and diplomacy in a form that is appropriate to them and the situation, and constructively manages barriers to effect communication.
Maintain a position of integrity at all times whilst appreciating the need for a high level of confidentiality when dealing with patient/carer information and issues appertaining to this post, in line with Caldicott principles, the Data Protection Act and any new legislation arising in the future.
Communicating in a manner and keeping accurate and complete records that are consistent with relevant legislation, policies and procedures.Typing/Word processing qualification to RSA/OCR III standard or equivalent level of experience Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience Be proficient in the use of IT systems including Microsoft Office Excel, Outlook, Word, Database & internal systems including Patient and staff Information systems Good general education including English Language and Maths to GCSE or equivalent Accurate minute taking skills Ability to meet deadlines Ability to work on own initiative Excellent organisational skills Team player Understanding of data protection and maintaining strict confidentiality Excellent communication skills Experience of working in a customer-facing role Experience of working in a busy environment
