Business Support Assistant

2 weeks ago

Grimsby, North East Lincolnshire, United Kingdom Equans Full time

Domaine:
Fonctions Supports/Support administratif

-
Type d'emploi:

Temps de travail:

Equans is looking for a Business Support Assistant (Planning and Building Control) to join our team in North East Lincolnshire Council, Grimsby on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary, and benefits package.

General Overview


This is a fantastic opportunity to join an Award winning (RTPI) team with 2 national wins under their belt and boasting low staff turnover, flexible working - choose what days you want in the office and enjoy a great work life balance.

The position offers the potential for a post holder to further their career in Planning or Building Control and take on a new challenges.


EQUANS is North East Lincolnshire Council's long-term Regeneration Partner delivering a number of services on their behalf, including the Planning Service.

This role is to provide business support to te Planning Service, to ensure that it delivers a first-class service to its customers and fully contributes to delivering sustainable development and growth in North East Lincolnshire.

The post holder will be required to have previous experience providing business support and have good customer care skills. The role will include the need for the individual to demonstrate continuous improvement in their career development.


Equans offer the opportunity of a great work life balance with hybrid working arrangements and other benefits commensurate with a successful large international organisation.


What will you deliver?:

  • To undertake a range of administrative tasks such as:
  • Inputting information into the Planning & Building Control databases
  • Sending out communication to customers
  • Responding to general telephone enquiries
  • Processing planning appeal requests
  • Producing PowerPoint presentations
  • Collating figures for government statistics and KPI's
  • Provides administrative, clerical and word processing support for the development service, proficient with word, excel, power point, outlook, publisher, webbased databases and social media outlets.
  • Provide excellent customer service responding to enquiries and requests.
  • To ensure that all budgetary and financial matters are carried out in accordance with relevant legislation and procedure.
  • Operate within the policies, systems and business plans of the Planning & Building Control Teams and Equans.
  • To delivery all works with compliance to Equans Safety, Health, Environmental & Quality (SHEQ) standards and policies in line with ISO Health & Safety), Environmental) & ISO 9001 (Quality).
Undertake any other duties which may reasonably be expected at this level.

What can we offer you?:

car or car allowance, bonus and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts
  • Cycle to work scheme
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?:

  • Previous experience of working in an office environment, with frontline customer services experience
  • Knowledge and understanding of office systems, routines and processes.
  • Knowledge and understanding of the required compliance with health and safety requirements.
  • Ability to build effective relationships with customers, colleagues and visitors.
  • Ability to plan and organise work.
  • Experience and ability to effectively use IT including databases and Microsoft Word Excel Outlook and TEAMs.
  • Flexible to meet the needs of the service.
  • Adaptable to change and new ways of working.
  • Literacy and numeracy skills to minimum of level 2.

Who are we?:


Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.


In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transit

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