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People Advisor

3 months ago


Kettering, Northamptonshire, United Kingdom NS Resource Group Full time

NS Group is delighted to be working with a fantastic business that's entering an exciting new phase of growth and looking to appoint an experienced People Advisor to join their team.

Working as part of a wider team, this is a true generalist role where youwill gain some fantastic experience, and no two days will be the same.


The role


With a focus on process improvement, you'll always be one step ahead, foreseeing things that need to be done and focusing on continuous improvement to ensure that our team add value, save time, and make things simple.


Whether you're coaching managers to lead their teams in the right way, signposting employees or working on projects that improve our overall employee experience - there's lots to do and plenty to learn.


What you'll be getting up to

  • As first point of contact for the People Team, you'll provide day to day guidance, advising managers on policy and process, with a natural coaching style that puts people first.
  • You'll help to develop and deliver workshops that will inform, inspire, and upskill our people managers.
  • As a generalist, you'll be comfortable to turn your hand to support our wider services including talent attraction, comms & engagement, wellbeing, and learning & development.
  • You'll be responsible for all people admin processes from onboarding to offboarding and everything in between, constantly seeking to improve how we do things.
  • Oversee the development roadmap of our people system and tools, working to enhance user experience and drive automation and process efficiencies.
  • You'll know all policies and practices like the back of your hand, and you'll ensure that they are delivered flawlessly. You'll be able to balance the needs of both the business, and our people.
  • Drive diligence across our areas of risk and compliance. You'll maintain all records of employeerelated data such as payroll, personal information, benefits and will ensure that all employment requirements are met.
  • You'll provide high quality data and reporting that will bring insight back to the team on people activity that is happening across the business.
  • You'll carry out audits to review our practices, policies, and processes identifying opportunities to improve our people experience and propose solutions to improve our ways of working.

What does good look like:

  • Forwardthinking, proactive, and able to work autonomously, with lots of initiative, energy and personal motivation.
  • You'll pay attention to the detail, and you'll care about getting things right the first time. You're reliable and able to deliver to tight deadlines.
  • You'll be relentlessly customer focused. You'll be solution focused with a mindset to always, no matter what, offer a solution.
  • You'll actively seek out opportunity to extend your knowledge and expertise to enable you to grow and develop alongside the business.

The role will be a great fit if:

  • You'll be a proven people professional ideally with experience in a high growth, progressive environment. You embrace people experience and let go of traditional HR.
  • You're known for your resourcefulness and being able to get creative with what levers you have available to you.
  • You are a natural influencer and instil trust with everyone you interact with. You'll earn respect in the business through capability, authenticity and being brilliant to work with.
  • You'll have experience of using cloud based HRIS/technology to enhance user experience.
  • You'll be a strong communicator, able to engage and inspire with excellent written skills and experience of embedding tone of voice/brand presence.
  • You'll be able to balance being strategic and being hands on and you'll enjoy working autonomously you'll be able to focus and can prioritise the variety and pace of projects.
  • Willing to travel to Manchester on an ad hoc basis.
  • Demonstrated ability to work calmly and maintain good judgment in fastpaced environments you'll be comfortable working with a degree of flexibility and uncertainty, and you'll meet new challenges with composure and confidence.
  • Data driven you'll provide business insight to people and people insight to the business.

What's on offer?

  • Flexible hours we're also happy to talk about flexible working requests
  • Agile working, up to 40% of your working week wherever it suits you or your role
  • 30 days holiday (including bank holidays) and if that's not enough you can also buy & sell holidays too
  • Employee Assistance Programme with 24/7 access to a Remote GP
  • Cycle to Work Scheme & Tech Scheme
  • Free Parking
  • Pension Scheme
  • Life Assurance cover
  • Opportunities to progress your career