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Ward Clerk
3 months ago
To provide high quality clerical support to the medical and nursing staff on the ward and to be responsible for the management of patient information.
To be accountable for the greeting of patients and visitors attending named wards and ensuring they are informed appropriately.- To update and maintain accurate complete patient data on the computer based system (PIMS) and medical records.
- To conduct quality audits as requested by the medical team.
- To enter and retrieve data from all current Trust computer systems in place (EPR, PIMS) to acceptable data quality standards.
- To ensure that all GP summaries are mailed within 24 hours of patient discharge.
- To ensure that all medical notes are booked out to the appropriate department via the PIMS system.
- To welcome patients and their relatives/visitors onto the unit, ensuring that security and infection control measures that are in place are adhered to.
- To answer ward telephone enquires promptly, efficiently and politely, resolving local issues and referring on to other relevant staff as appropriate.
- To ensure that the reception desk and waiting areas are maintained in a presentable manner.
- To observe and maintain the confidentiality of patient records and staff information.
- Send and receive data information adhering to data protection policies
- To book outpatient appointments and transport for patients
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London.
The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan.In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus.
Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do.
Patient Records Management:
- To update and maintain accurate complete patient data on the computer based system (PIMS) and medical records.
- To conduct quality audits as requested by the medical team.
- To ensure that medical notes are available for all patients admitted to the ward.
- To renew any old medical records folders and amalgamate any temporary notes into a buff folder.
- To organise documents in the correct order, securing new of loose sheets onto clips.
- To enter and retrieve data from all current Trust computer systems in place (EPR, PIMS) to acceptable data quality standards.
- To ensure that all GP summaries are mailed within 24 hours of patient discharge.
- To ensure that all medical notes are booked out to the appropriate department via the PIMS system.
- Ensure notes are prepared for coding as appropriate
- Patient Care/Patient Liaison
- To welcome patients and their relatives/visitors onto the unit, ensuring that security and infection control measures that are in place are adhered to.
- To answer ward telephone enquires promptly, efficiently and politely, resolving local issues and referring on to other relevant staff as appropriate.
- To ensure that the reception desk and waiting areas are maintained in a presentable manner.
- To observe and maintain the confidentiality of patient records and staff information.
- Send and receive data information adhering to data protection policies
- To book outpatient appointments and transport for patients
- Keep good stock levels of "How we are Doing Surveys" and ensure completed surveys are posted monthly.
- To request bank bookings on the NHS professionals or other electronic system.
- To open and distribute mail, forwarding letters to patients who have already been discharged.
- To provide cover on an ad hoc basis as required in the event of annual leave, sickness etc.
- To help with the training of new members of staff as appropriate.
- Order stationary supplies for the ward and keep track of the progress of these orders through the use of Sprinter, materials management ordering systems.
