Transport Services Assistant

2 weeks ago


Northallerton, North Yorkshire, United Kingdom North Yorkshire County Council Full time

Grade G

Vacancy Hours 18.5

Contract Type Permanent

Weekend Working No

Closing Date
19 June 2023

Interview Date TBC

Venue for Interview County Hall

Our Service
The Transport Services Team is a key part of the Integrated Passenger Transport Service within the Environment Directorate.

The team is responsible for the delivery of the following services across North Yorkshire:

Home to School Transport, Social Care Transport, Local & CT Bus Services, Bus Information and Infrastructure, Transport Policy, ENCTS and Transport Operator Performance and Contract Compliance.

The team also works closely with the Councils Fleet and Operations Team who deliver the Councils "in-house" transport and fleet services.


The Role


As a Transport Services Assistant you will join a busy team who are responsible for commissioning transport arrangements to schools and other establishments.

You will plan, review and secure contracts to meet the requirements of a wide variety of customers.

You will communicate transport details with a wide range of people and you should have experience in effective communication both verbally and in writing.

You will work closely with colleagues managing a busy workload and will record and update information on various IT systems.

You need to be highly organised, able to work both professionally and calmly.

The ability to handle pressure, find solutions to problems and be confidant to work independently or as part of a team are essential.


What you will bring
Excellent communication and organisational skills.

You must be a team player, reliable, able to prioritise your own workload, attention to detail and have good IT skills.

Due to the nature of the work, you must respect the need for confidentiality of personal information.

What's in it for you


You will work with a supportive, established team of professionals who will help you grow and develop within this role.

The role is Hybrid working so you will have a blend of working from County Hall as well as working from home and we will provide you with the equipment to do this, ensuring you have a work life balance.


Working for us


As a North Yorkshire Council employee you will have access to some great benefits via our everybody benefit's scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing.

You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish.

For more information on the benefits we offer please see our Total Rewards Brochure.

Key Documents
Job Description - Transport Services

Total Rewards


We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity.

We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

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