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Customer Support Specialist
1 week ago
As the Customer Support Specialist you will possess a personable telephone manner, superb written communication skills and a compassionate attitude to handling customer queries.
If you are a dedicated individual seeking your next career move then this Customer Support Specialist opportunity could be what you have been looking for.
Additional responsibilities:
Manage inbound and outbound contacts with customers
Working across multiple platforms, multi-tasking daily responsibilities
Engaging with customers, demonstrating product knowledge whilst delivering a quality service
Delivering great customer satisfaction, resolving complaints efficiently
Processing customer orders, making amendments or processing cancellations
Up-selling products where appropriate
Be the voice of customers, providing insight on the customer experience
Key Skills:
Excellent written and verbal communication skills
Highly organised
Great attention to detail with a high degree of accuracy
Passion for delivering excellent customer service
Proactive, empathetic and compassionate nature
Own transport required due to location.
If you have a keen eye for detail and a passion for customer service, then give us a call for more information.
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