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Volunteer Co-ordinator
2 weeks ago
Bow Foodbank is proud to be a community solution to the problem of food insecurity in East London.
Volunteers are involved in every area of foodbank life, from carrying out day-to-day tasks to supporting back office functions and governance of the Foodbank.
This role is vital to make sure our volunteers have a positive experience and can contribute to our work.
You will support the Operations Manager in ensuring volunteers are equipped to come to our sessions and support the work of the foodbank.
- You will work with the trustees and senior team to ensure volunteers have a strong voice within the foodbank,
- You will be the volunteer platform super user, leading volunteer administration and record keeping.
- You will be responsible for monitoring volunteer training, ensuring that volunteers are equipped to volunteer safely and uphold the values of Bow Foodbank as we interact with members of the community.
- You will maintain the volunteer CRM and be the main point of contact with the platform provider.
- You will roll out and maintain the Volunteer Handbook, ensuring all volunteers have access to Bow Foodbank Policies and Procedures.
- You will work with the Corporate and Community Manager to plan group volunteering sessions.
- You will work with the Volunteer Wellbeing Lead to ensure volunteers have access to the same signposted services as our guests.
- You will support volunteer communications and consultation (many of our volunteers have English as a second language).
- You will work with the Operations Manager to set volunteer rotas.
- Attend sessions to identify improvements that could be made to the volunteer experience.
- Set up agreements for special volunteering projects, such as our Data Team or Period Champions.
- Work with our 'Social Squad' (volunteer social team) to set up volunteer appreciation events.
- Manage Volunteer expenses and petty cash.
- Manage volunteer references and letters to other agencies.
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