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Education Co-ordinator

4 months ago


London, Greater London, United Kingdom Motor Neurone Disease Association Full time

Are you passionate about education and keen to make a difference? We're looking for an Education Co-ordinator to join our Services & Partnerships team. In this role, you'll play a crucial part in delivering our education programme, ensuring it's both high quality and user informed.

Your responsibilities will include supporting the co-ordination of a range of online, national, and regional face-to-face education events. You'll also oversee our digital survey account (SmartSurvey) to gather feedback for continuous improvement, as well as attending and overseeing face-to-face events as needed.

Accuracy is key. You'll input and maintain CRM records relating to education events for promotional and co-ordination purposes. Additionally, you'll represent the Association externally, including at conferences, and handle pre and post-event administrative tasks like mass emails, attendance reminders, resource collation, and certificate distribution.

Being a team player is essential. You will liaise with internal colleagues including regional staff and care admin to support project objectives and provide necessary information to our Conference and Events team to ensure efficient running of events and projects.

If you are organised and proactive with a collaborative approach, join us in shaping the future of education within the MND Association. Apply now to be part of our dedicated team

Hybrid Working Expectations: no minimum requirement for weekly office attendance but flexibility to attend team meetings is essential.

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

A candidate with a professional approach and a dedication to delivering exceptional customer service.

A good standard of computer literacy and ability to use a range of applications, including Zoom and collaboration platforms, is essential.

The ability to use your own initiative is key to resolve on-site event challenges.

Flexibility to work unsocial hours and travel as needed is important.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

  • 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
  • Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
  • Access to a 24/7 phone and video GP Service
  • Life assurance
  • Confidential counselling helplines
  • Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
  • BenefitHub which offers lifestyle discounts and offers on everyday shopping
  • Enhanced pension scheme
  • Opportunities for training and personal development
  • Hybrid working



How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

  • Professional manner with commitment to delivering a high level of customer service.
  • Good computer literacy skills, with the ability to use a range of different applications including Zoom and other platforms.
  • Ability to use own initiative to problem solve.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.