Food and Beverage Guest Service Agent
6 days ago
pentahotel Derby is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Guest Service Agent.
Whether it's the hotel's retro and relaxed ambiance, the casually dressed professional staff team or the games consoles being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
Ideally you will have experience in a hospitality or customer service environment.Key responsibilities
- Dealing with guest enquiries
- Taking payments
- Serving food in our restaurant and drinks at the bars
- Working in conference and events
- Being proactive and taking the initiative to support team members
- Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers
Attributes
- A warm, confident and friendly approach
- Selfmotivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
- Work efficiently as part of a team
- Passion for providing the best service
- Upbeat, outgoing and positive
Hours:
variable (will include weekends and bank holidays)
This is how we work together:
- A competitive salary
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Casual dress code
- Gym membership
Salary:
£21,840.00 per year
Schedule:
- Weekend availability
Work Location:
In person
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