![Hilton East Midlands Airport](https://media.trabajo.org/img/noimg.jpg)
Reservations Agent
1 week ago
Each Property has its own unique highlights and selling points including the stunning 140 acre surroundings with a Championship 18 hole golf course at Puckrup Hall.
A prime city centre location steeped in history at the Hilton Nottingham, a superb location just off the M1 Motorway close to East Midlands Airport and with the Hilton Northampton, you're only 20 minutes from Silverstone's iconic Formula 1 racing circuit.
A Reservations Agent will serve as the main contact for room reservations for each Hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel.
A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.
Specifically, a Reservations Agent will perform the following tasks to the highest standards:- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiatelevel degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allHILSPO
Salary:
Up to £23,000.00 per year
Benefits:
- Company pension
Work authorisation:
- United Kingdom (required)
Work Location:
In person
-
Customer Experience Consultant
1 week ago
Derby, Derby, United Kingdom Firstsource Healthcare Full timeDate: May 29, 2023- Location: Derby, GB- Requisition ID: 2296- Description:NaLocation:Onsite Derby, England. Travel to other sites, both Firstsource and Sky sites, may be required at various times throughout the month/quarter so applicants should be prepared to travel, this could include stay over at sites as well. Potential for Hybrid working to be...
-
Reservations Agent
2 weeks ago
Derby, United Kingdom Hilton Full timeThe Midlands Cluster incorporates four fabulous hotels, Hilton Nottingham, Hilton Northampton, Hilton East Midlands Airportand Hilton Puckrup Hall. Each Property has its own unique highlights and selling points including the stunning 140 acre surroundings with a Championship 18 hole golf course at Puckrup Hall. A prime city centre location steeped in...
-
Reservations Agent
3 weeks ago
Derby, United Kingdom Hilton East Midlands Airport Full timeThe Midlands Cluster incorporates four fabulous hotels, Hilton Nottingham, Hilton Northampton, Hilton East Midlands Airport and Hilton Puckrup Hall. Each Property has its own unique highlights and selling points including the stunning 140 acre surroundings with a Championship 18 hole golf course at Puckrup Hall. A prime city centre location steeped in...
-
Customer Service Agents
4 weeks ago
Derby, United Kingdom CET Careers Full time**Annualised Hour Contracts - Applications are invited from the UK mainland only** Working for CET is many things - exciting, challenging, rewarding, occasionally frustrating, - but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community. Working permanently from home means no...
-
Meeting and Events Coordinator
4 weeks ago
Derby, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...
-
Meeting and Events Coordinator
4 weeks ago
Derby, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...
-
Events Coordinator Remote
4 weeks ago
Derby, Derbyshire, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...
-
Events Coordinator Remote
4 weeks ago
Derby, Derbyshire, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected...
-
Events Coordinator Remote
4 weeks ago
Derby, Derbyshire, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...
-
Meeting and Events Coordinator
4 weeks ago
Derby, Derbyshire, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...
-
Meeting and Events Coordinator
4 weeks ago
Derby, Derbyshire, United Kingdom Casa Hotel Full timeCasa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar. Submit your CV and any additional required information after you have read this description by clicking on...