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Customer Account Manager
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Everyday Loans - Customer Account Manager
Do you dream of a job where you can develop your skills and advance your career? At our recently revitalized contact center, our Customer Account Managers assist clients all across the United Kingdom in processing applications for personal loans. Specializing in subprime personal loans, Everyday Loans caters to a diverse range of customers. Our Customer Account Managers are experts at assisting individuals with less than perfect credit histories, showing empathy and extending a helping hand when needed.
As a Customer Account Manager, you will oversee the entire loan facilitation process for a client, starting from the initial sales call to understanding customer needs and financial capabilities, handling the loan agreement, and ensuring timely repayments.
This role necessitates strong communication abilities with a talent for building rapport over the phone, coupled with a keen eye for detail. We prioritize customer care and seek employees who are passionate about delivering exceptional service and positive outcomes in every customer interaction.
If you possess the following skills, a position as a Customer Account Manager could be an ideal fit for you:
- Opportunity for advancement and learning additional skills such as Collections and Underwriting within Everyday Loans, making it an excellent platform for a career in Financial Services.
Successful candidates will undergo thorough training through our company induction program at the branch location. In addition, employees enjoy a host of benefits, including:
- Performance-Based Bonus Scheme
- Private Healthcare for you and your partner
- Life Insurance
- Generous company pension contributions (3% employee, 8% employer)
* 25 days holiday (with flexibility to buy or sell holidays)
- Dental Plans
- Health MOT's
- Gym Discounts and Cycle to Work vouchers
- Taste discount cards
* 3 extra days holiday for charity work
Everyday Loans is devoted to creating a supportive work environment and offers an Employee Forum, Mental Health First Aiders, Social and Charity Committees. As a proud foundation partner of MindSet magazine, the UK's leading publication on mental health, we are committed to promoting a healthy mind and mental well-being in the workplace.
