Advice Session Worker
7 days ago
Position:
Advice Session Worker
Closing date: 30 June 2024
Role details:
Job title:
Advice Session Worker
Location:
Salary:
£20,959.46 per annum
Salary pro rata:
No
Hours per week:
33
Type of contract:
Fixed term
End date of contract:
31/03/2025
30/06/2024
Closing time:
23:59
Interview date:
11/07/2-24
As an Advice Session Worker, you'll empower individuals facing challenges by providing compassionate guidance and practical solutions.
Working flexibly from our Leicester branch, your home and within the community, you'll be helping people overcome obstacles and create positive change.
If you're passionate about social justice and driven to make a lasting impact, this is your opportunity to make a real difference.
The main purpose of the role:
- Engage with clients in a caring and supportive manner, gathering information to fully understand their needs.
- Provide clear, accurate and impartial advice on a range of issues, including benefits, housing, and debt.
- Guide clients through complex systems, signposting them to appropriate resources and services.
- Advocate for clients' rights, liaising with external agencies on their behalf.
About You:
- You have a natural ability to connect with people from all walks of life.
- You can explain complex information in a simple and easytounderstand way.
- You're a resourceful problemsolver with a proactive and solutionoriented approach.
- You're a detailed recordkeeper and able to manage multiple cases while meeting deadlines.
- You're a team player committed to collaboration, sharing your knowledge to make a bigger impact and continuous learning.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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