Claims Advocate

2 weeks ago

London, Greater London, United Kingdom Lockton, Inc. Full time
Working at Lockton

At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions.

If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.



  • Job type
  • Experienced Professional
  • Your Responsibilities


Due to growth demands at Lockton, the property and casualty claims department are looking for an experienced Claims Advocate to join the team on a permanent basis in London.


Role Responsibilities:

  • To provide expert claims advocacy in relation to large, complex and/or contentious claims, maintaining and leveraging market relationships as necessary, in order to bring claims to prompt, satisfactory conclusions.
  • To develop, shape and articulate the P&C Specialties claims value proposition to clients, Retail partners, colleagues and carriers, including the development and provision of management information and data to support the same.
  • Be actively involved in new business opportunities, including preparation of tenders and participating in new business pitches.
  • To manage, review and supervise claims and adherence with claims procedures and guidelines. Including responsibility for Client claims strategies.
  • For major Clients, lead the claims relationship, including regular meetings, delivery of claims reports etc.
  • To manage the relationship between the UK Claims team and the Casualty North American and Rest of World Specialties team, acting as the key point of contact in sharing information and agreeing strategy.


 Qualifications
  • Professional qualifications (e.g. ACII, FCII, Solicitor) and/or evidence of significant continuing professional development throughout career.
  • Experience of management and handling of complex and/or high value Casualty claims.
  • Significant experience within the insurance industry and an indepth understanding of insurance law and practice.
  • Experience of engaging with Csuite of clients and prospects.
Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.

We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.


At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.

We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.

As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.


  • About Lockton
Lockton is the largest privately held independent insurance brokerage in the world.

Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.

As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

  • How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do.

Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

No Agencies Please


Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.

Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity.

Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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