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Senior Claims Advocate

3 months ago


London, Greater London, United Kingdom Aon Hewitt Full time

Senior Claims Advocate – Natural Resources

Can you bring proven expertise in handling natural resources / renewable claims ? If so, then we'd love to hear from you in connection with this exciting hybrid role, based in our London office and with the opportunity to work virtually when business dictates.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will be primarily responsible for management, strategy, and successful outcome across a portfolio of global offshore and onshore renewable accounts. Daily responsibilities will include:

Involvement from first notification of loss, through to management of claims with multiple stakeholders including but not limited to liaison with the wider claims team, clients, network offices, placement teams, underwriters and their appointed experts (loss adjusters, lawyers etc), negotiation with markets, and settlement and collection.

Provide proactive advice and guidance on coverage related issues for clients and Aon network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.

Coordinate discussions and attend meetings, which from time to time might necessitate overseas travel to ensure outstanding levels of communication between the client, adjuster and underwriter concerning ongoing handling and/or settlement of claims.

Ability to multi task and deal with a wide and varied case of load of claims at any one time.

Be involved with tenders / report writing as necessary.

Maintain internal records and good understanding of the London Market practices and procedures.

How this opportunity is different

This is an outstanding opportunity to bring you technical and commercial skills to Aon and to work within a highly, welcoming, collaborative and supportive team who all are driven to secure the best possible claims outcomes for their clients.

Skills and experience that will lead to success

Experience dealing with renewable claims from First Notification of Loss to successful resolution.

Knowledge of Natural Resources / renewable claims and confidence to help coordinate and be involved with discussions with our networks, clients, underwriters and experts.

Experience of dealing direct with clients and/or insurers.

Solid understanding of claims coverage issues and widely utilised market wordings and clauses.

Demonstrable negotiation skills.

Strong interpersonal skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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