Senior Claims Advocate

2 weeks ago

London, Greater London, United Kingdom Marsh McLennan Full time

Job title - Senior Claims Advocate

Department - Energy & Power

What can you expect?

  • Technically focused Claims Advocate driving Energy & Power (Conventional and Renewables) initiatives and handling complex claims.
  • Knowledge of the Energy & Power industry and insurance market is a key requirement for this hire
  • The role involves some travel and you will be working closely with clients and other claims, placing and engineering colleagues throughout the organization.
  • The role demands hands-on active claim management, problem solving, formulating settlement strategies for clients and negotiation skills. Providing leadership and taking ownership of complex claims is essential to project manage them to a successful conclusion.
  • You will also be assisting and supporting the Broking teams in retaining and the acquisition of new clients by participating in client pitches and Requests For Proposal meetings.
  • You will also liaise and work closely to develop best practice with other claims teams in each region.
  • In addition the role requires a commercial acumen to sell claims and also demonstrate an understanding of how to mitigate Marsh risk by closing claims optimally.

What you will be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Strong focus on clients and providing value-add services
  • Develop value proposition strategies and ensure delivery of client service standards always comes first
  • Initiate and promote the innovation of claim offerings to meet clients developing needs
  • Development and implement revenue generation initiatives
  • Provide technical assistance to the claims product leaders and colleagues
  • Raise the profile of claims internally through delivering training, technical publications etc.
  • Foster close relationships between Claims Advocacy, Claims Solutions and claims operations to optimise client experience

What you need to have:

  • Knowledge of the Energy & Power industry and insurance market is a key requirement for this hire
  • Detailed knowledge of market claim procedures
  • Work with claims colleagues to coordinate the research on major loss incidents in the region, and liaison with internal Stakeholders to track and socialize opportunities
  • Research benchmarking data to help promote Claims Solutions initiatives
  • Excellent negotiation skills and ability to develop claim strategies
  • Understanding of risk and mitigation strategies
  • Presentation and communication skills
  • Coordinate marketing initiatives
  • Build relationships with key stakeholders both internally and externally

What makes you stand out:

  • Knowledge of the Energy & Power industry and insurance market
  • Detailed understanding of claims process and markets
  • Experience of technical claim handling – 1st and 3rd party lines
  • Existing relationship with major market Insurers and knowledge of their products

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

#hybrid #remote

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