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Receptionist (Part-time)

3 months ago

Telford, Telford and Wrekin, United Kingdom Tironem Staffing Ltd Full time
We are currently looking for a receptionist in TF3 4ER area.

Must be 18+

Reception role, Monday to Friday with half hour break.

Will require to complete a BPSS security check therefore 3yrs work history required.

Reception

  • Assist in delivering the unexpected to our clients through first class customer service
  • A natural host that can make customers, visitors and colleagues feel at home within the location.
  • Main point of contact for customer requests and enquiries.
  • Assist in answering all telephone enquiries for the site, room bookings and set up.
  • Support the onsite Management team with high profile events.
  • Support and create the best customer and workplace experience.
  • Develop relationships and capture client's individual requirements for future site visits.
  • Have a keen eye for detail and share your notes and feedback to the teams.
  • Work on community initiatives to develop connections.
  • Undertake tours of the building to ensure best practice and report any faults and concerns at the earliest opportunity.
  • Supporting any key events in and out of normal working hours.
  • Provide support to the Workplace Experience team as required and for periods of annual leave.
  • Lead by example and contribute towards a positive one team culture, working towards improving the Workplace Experience by picking up/reporting litter and reporting or dealing with spillages as soon as they occur.
  • Support the Security team with the evacuation and lockdown process as required and as per site process and procedures.
  • Register all customers and visitors to site as per the security policies and procedures.
  • Meet and greet customers and visitors in a friendly and welcoming manner to promote a positive workplace experience and inform relevant parties of their arrival to site.
  • Assist those visitors in the waiting area and ensure they are communicated with regularly.
  • Ensure that all visitors to the building are met by their host before being allowed access to the building.
  • Prepare all visitors and delegate passes in a timely manner where possible prior to the customer/visitors' arrival to site to ensure a seamless entry to site and reducing wait times.
  • Ensure the general reception area is always kept in good order and take action if required to enhance the workplace experience.
  • Use foresight and check the next day's meeting room bookings, making amendments as necessary.
  • Serve as an information source for customers and all visitors to the building.
  • Liaise with the Security team and all other departments as required in a collaborative manner.
  • Answer the telephone in a polite, friendly, and professional manner.
  • Complete all daily tasks as per the site SOP's.
  • Report all faults encountered across site at the earliest opportunity to the Workplace team.
  • Carry out general admin duties and support the onsite management team when applicable.
  • Maintain awareness of health and safety regulations
  • The ability to operate an array of operating systems as per the building, customer

Personal specification:

  • Experience of working in a highprofile environment
  • Excellent communication skills both verbal and written
  • High level of accuracy and attention to detail
  • Good time management skills
  • Ability to achieve deadlines, work under pressure and use own initiative
  • Able to communicate at all levels
  • Numeracy and technology literate with an excellent understanding PowerPoint/Word/Excel, including an ability to build spreadsheet
  • Engaging; enthusiastic; inquisitive; energetic
  • Positive and flexible, teambased attitude
  • Composed under pressure

Job Type:
Part-time

Salary:
£13.00 per hour

Schedule:

  • Monday to Friday

Work Location:
In person