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Fleet Account Co-ordinator

3 months ago


Northampton, Northamptonshire, United Kingdom Allen Motor Group Full time

Allen Motor Group are currently looking to employ a Fleet Account Co-Ordinator to work from our Ford dealership in Northampton.

This position is offered on a fixed term contract basis, 40 hours a week, Monday to Friday, and reports to the Group Fleet Director.


Why Allen Motor Group?
In addition to a highly attractive and competitive basic salary, we also offer a range of other benefits including:

  • 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service.
  • Fantastic discounts on MOT's, services and parts
  • Life assurance benefit, at no cost to yourself
  • Discounted gym membership
  • Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

  • Excellent organisational and communication skills
  • High level of attention to detail and accuracy

Key Duties and Responsibilities

  • Prospecting via CRM database and diary system and use initiative to locate and interact with local business and other commercial vehicle operators.
  • Processing all quotation requests in a timely manner.
  • Regularly reviewing and actioning all outstanding debts.
  • Responsible for ensuring high quality customer interactions.
  • Responsible for quality checks.
  • Coordinating deliveries and handover of vehicles.
  • Passing and maintaining all FCA and GDPR compliance/accreditation in line with AMG policy.
  • Maintaining manufacturers training standards and remain up to date with the brand make, models and pricing structure.
  • Ensuring that all details of all vehicle transactions are accurately processed.
  • Ensuring timely and accurate completion of finance proposals and documentation.
  • Ensuring that predelivery inspection and any repairs/servicing are carried out, with the customer being updated through the process.
  • Ensuring that all manufacturer data technology apps are bonded and activated and have been evidenced.