Recruitment Service Delivery Manager

2 weeks ago


Camden Area, Greater London, United Kingdom SThree Full time
Recruitment Service Delivery ManagernLondonnUp to £50,000 Basic Salary

20% BonusnExcellent Company Benefits

Your new company:
nYou'll be joining SThree, the game changing STEM-specialist recruitment partner on a global scale. We understand the urgent demand for cutting-edge skills in todays leading organisations.

Leveraging our extensive expertise and worldwide connections, we specialise in securing top-tier professionals, and placing them precisely where they are needed most.


Why are we hiring?nWe are growing an exciting area of our staffing business, offering an innovative staffing solution to our clients.

Due to recent success we are growing our Project Services & Solutions (PS&S) team and are looking for a

Service Delivery Manager

(SDM) to support us with our increasing client base. SThree Project Services & Solutions provides flexible delivery options that enable our clients to maximise their project budgets and deliver digital transformation portfolios at pace.

Please Note - This is not a Project Manager opportunity, nor is it an IT Service Delivery Manager vacancy

  • We are hiring for a "Recruitment Service Delivery Manager". We need someone who understands the recruitment industry (SoW, MSP solutions). This is high touch point, strategic, highly process driven type opportunity.
Who will you be working for?nAs

Service Delivery Manager


you would be responsible for a number of private and public sector clients, ensuring that the PS&S services being delivered are done to time and quality; engaging our expert interims and associates to ensure risks and issues are measured and managed.


You will be a key player in shaping and growing our presence within your account portfolio; being the commercial expert, providing insight to customers, introducing PS&S services to their business and working closely with our expert recruitment consultants across the SThree brands to make every account as successful as possible.

As Service Delivery Manager, your key activities will include:


Oversee the delivery of PS&S services on time, on budget and to agreed standardsnEnsure PS&S customer projects/ services are properly planned, delivered and communicated through the methodology from initiation through to closurenProvide commercial insight into customer account growth, work with relevant sales consultants to ensure PS&S are performing to our highest capacity within every customer accountnProduce and maintain regular reports on deliverables, milestones, SLAs etcnAct as a trusted SME partner to ensure that each Customer receives the highest level of service that we can provide.nProvide consultative SME expertise to create new commercial opportunities for PS&SnEnsure that each account aims to achieve positive net growth per quarter and specific account revenue and margin targets.nProvide commercial expertise to ensure that we are maximising our opportunities within all clients.nManaging the resource levels and project pipeline to ensure appropriate levels of resources are maintained.


What you need to bring with you:
Track record of building credible customer relationships at all levels within an organisation across different departments and customer groupsnBroad and basic understanding of IT technology concepts and software implementations would be an advantagenExperienced in managing requirement definition through to the creation of statement of work based work servicesnA strong Recruitment Consultancy backgroundnTrack record of managing remote stakeholders/teams/multi-locationnFinancial Awareness and Budgetary Control skillsnStrong communication, negotiation, engagement, influencing skills


What you will get in return:nHere at SThree we promote a very healthy hybrid working environment and an opportunity to carve out your own career path with a clear development plan.

Plenty of incentives to aim for, with trips to destinations all over the world for our top performers, Exclusive Director Lunch Clubs, plus various individual and team rewards on a regular basis.


A selection of other benefits include:
Company Share SchemenGlobal opportunities in 33 locations (from Chicago to Japan)nClear progression plan (Velocity Programme)n28 days holiday bank holidays annual leave purchase schemenIndustry leading maternity and paternity leavenPrivate medical cover and optional dental cover and many more

PLEASE NOTE YOU ARE APPLYING DIRECTLY TO ME - THIS IS NOT A REC2REC ADVERT

Interested in finding out more - reach out to me directly for an immediate interview.

  • Camden Area, Greater London, United Kingdom The Associates Global Full time

    The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract...


  • Camden Area, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

    We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy.Applicants must have experience in the following:Designing, creating, implementing and managing performance metricsnProactively building and developing innovative ideasnProven track record of ensuring...

  • Delivery Manager

    2 weeks ago


    Camden Area, Greater London, United Kingdom TRIA Full time

    Delivery Manager - Payments / Fintech Hybrid - London - Up to £93,000 base salary + 20% Bonus + 10% Pension You will be part of a well-respected, family-owned financial institution that is currently undergoing a significant digital transformation journey. With a workforce of approximately 500 individuals, you will have the opportunity to engage with...


  • Camden Area, Greater London, United Kingdom RECRUITMENT PROFESSIONALS LTD Full time

    Recruitment Consultant / Senior Recruitment Consultant / Team LeadnPositive Working Environment - Limited KPI, People First CulturePermanent or Contract Life Science / Engineering MarketsnBase Salary £30,000 to £55,000 depending on level (Consultant, Senior, Principal, Manager) + Competitive Commission and Career DevelopmentnLondon / Leeds / Krakow / Miami...


  • Camden Area, Greater London, United Kingdom Rocket Food Full time

    Main purpose of the role:Working within the Events Team to ensure we are attracting, recruiting training and developing, an elite core team of front of house staff to represent our brand to the highest standard. This core team will be able to support and strengthen our delivery at events, stand out from our competitors and provide a sustainable and...


  • Camden Area, Greater London, United Kingdom Amber Labs Full time

    Technical Delivery Manager - AzureAbout the Role:The Technical Delivery Manager - Azure is responsible for overseeing the successful delivery of cloud-based projects and services leveraging Microsoft Azure. This role requires a blend of technical acumen, project management expertise, and leadership skills to ensure that projects are delivered on time, within...

  • Recruitment Manager

    2 weeks ago


    Camden Area, Greater London, United Kingdom J Browne Construction Co. Ltd Full time

    Company DescriptionJ Browne Construction Co. Ltd (Browne) is a water-focused utility contractor based in Enfield Lock. The company operates throughout the Southeast, providing multi-disciplined water infrastructure and non-infrastructure work for water sector clients, as well as delivering utility connections and infrastructure services to the developer...


  • Camden Area, Greater London, United Kingdom SR2 | Socially Responsible Recruitment | Certified B Corporation™ Full time

    Use your skills as a Project Delivery Manager to tackle some of today's most challenging societal issues.Super flexible working setup and only a two-stage interview processnSR2 is supporting a truly mission-driven organisation using data to positively impact the lives of some of society's most vulnerable people.Job Overview:nLooking for a skilled individual...


  • Camden Area, Greater London, United Kingdom Oliver Bernard Full time

    This is a brand new opportunity for a Project Delivery Manager to join a leading, global investment and insights company for financial investors.You will lead end-to-end initiative delivery, from scoping to post-implementation support, reporting into the Head of Tech Delivery - and manage interdependencies between delivery teams for multi-system software...


  • Camden Area, Greater London, United Kingdom Alvarium Talent Full time

    Hello, We're Alvarium TalentAlvarium Talent is an award-winning total talent solution provider that's changing the way management consultancies approach recruitment.Incredible things have happened since we launched in 2021. We've won awards for the great work we've delivered while working as a strategic partner alongside many of the fastest-growing...


  • Camden Area, Greater London, United Kingdom Alvarium Talent Full time

    Hello, We're Alvarium TalentAlvarium Talent is an award-winning total talent solution provider that's changing the way management consultancies approach recruitment.Incredible things have happened since we launched in 2021. We've won awards for the great work we've delivered while working as a strategic partner alongside many of the fastest-growing...


  • Camden Area, Greater London, United Kingdom Gazelle Global Full time

    Gazelle Global – Delivery ConsultantGazelle is a diverse and rapidly growing recruitment agency specializing in IT, Finance and Green Technology. We are at the forefront of matching exceptional talent with leading organizations across various industries. Our commitment to excellence and innovation has earned us a reputation as a trusted partner in talent...


  • Camden Area, Greater London, United Kingdom Phaidon International Full time

    Experienced 360 Recruitment ConsultantLondon basednSenior Consultant through to Senior Management levelPhaidon InternationalnToday our professional services business works with thousands of organizations globally, ranging from the Fortune 500 through to venture-backed start-ups – all of whom use Phaidon's services to find the right talent for their...


  • Camden Area, Greater London, United Kingdom Phaidon International Full time

    Recruitment ConsultantPhaidon International is a professional services organization that works with thousands of businesses across the world, ranging from the Fortune 500 through to venture backed start-ups – all of whom use Phaidon's services to ensure their mission critical roles are filled with the right talent.We deliver our capabilities through our...


  • Camden Area, Greater London, United Kingdom Kenna Recruitment Ltd Full time

    Technical service ManagerKenna Recruitment are representing a tier one contractor, who are in the market for a mechanical bias technical service manager to join their team. This project is a commercial fit out project valuing 10 million based in central London.About the company:nHighly established fit out contractor who value their employees and have a great...

  • Service Desk Manager

    2 weeks ago


    Camden Area, Greater London, United Kingdom Saragossa Full time

    Service Delivery / IT Operations Lead – Up to £360 P/D Inside IR35 – LondonThis a 6-month assignment with a highly regarded Asset Management firm based in London.You will be providing IT support and service delivery to lead the BAU service operations functions and provide end-user support. You will also be providing support for the company as they...


  • Camden Area, Greater London, United Kingdom La Fosse Full time

    The CompanynThe company is a large children's charity who exists to transform the lives if seriously ill children, giving them the best chance to fulfill their potential.Reports To:nDeputy Director of TechnologyRole:nAs the Technology Delivery Manager, you will own the delivery function within Technology including our Project Delivery Frameworks and project...

  • Principal Recruiter

    2 weeks ago


    Camden Area, Greater London, United Kingdom Algo Capital Group Full time

    Position: Senior Recruitment Consultant (Trading & Portfolio Management Recruitment Team)nLocation: London, UKnOpen to: Hybrid, Remote, On-sitenPosition Type: Full-TimeAbout us:nAlgo Capital is a leading global talent search firm specializing in Trading, Quantitative Trading, Machine Learning, and High-Performance Computing technologies. We are rapidly...


  • Camden Area, Greater London, United Kingdom RECRUITMENT PROFESSIONALS LTD Full time

    *HIGH PERFORMANCE / HIGH REWARD RECRUITMENT OPPORTUNITYRecruitment Consultant / Senior Recruitment ConsultantnContract or Permanent DesknOffice Based in London or Birminghamn£25,000 to £40,000 plus up to 40% commission (no threshold / uncapped)nRecently opened Birmingham Office (several global offices)Opportunity for an ambitious and financially driven...


  • Camden Area, Greater London, United Kingdom TMO Recruitment Full time

    Year 1 OTE earnings, 45kn25-30k Base salary (dependent on commercial experience)nFast career progression (on average, 2 promotions in your first year)nMonthly lunch clubs (Dinner by Heston, Fat Duck, Hakkasan)nAll-expense paid for holidays (Barcelona, Dubai, St Anton)Recruitment is a multi-billion-pound industry and one of the fastest-growing industries in...