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Community Administration Clerk
3 months ago
In this multi-skilled role, you will manage outpatient clinic appointments, handle patient and GP queries, and maintain up-to-date patient records.
Book, amend, and cancel outpatient appointments via telephone, confirming details through our patient administration system.Work towards targets, managing phone calls, bookings, and data management efficiently.
Follow the patient access policy for booking and amending appointments based on waiting times and clinical urgency.
Handle clinic cancellations and re-bookings according to Trust policy.
GP and Community Services
Outpatient Reception Services
Attend mandatory training updates as required.
Engage in ongoing training and development as part of personal and professional growth.
Familiarity with patient administration systems (training will be provided).
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client.
