AOG Operations Coordinator

1 week ago


Heathrow, United Kingdom Willis Global Ltd Full time

Our client, a top organization in the freight forwarding & logistics sector, is looking for an AOG Operations Coordinator - Exports to join their team at London Heathrow.


About the Company:

Join an award-winning organization recognized as a leader in aerospace logistics.


What's in it for You:
  • Opportunity to grow with a renowned company
  • Work in a supportive and award-winning team

Duties and Responsibilities:

As the AOG Operations Coordinator - Exports, you will ensure smooth shipment processes from start to finish, focusing on excellent customer service.


Export Processes:
  • Respond promptly to customer quotation requests
  • Optimize shipment dispatch for cost-effectiveness
  • Coordinate with suppliers for timely cost information
  • Manage documentation for efficient import activities
  • Coordinate with Warehouse and Transport for reliable exports

Customer Service:
  • Timely response to customer inquiries
  • Professional communication with customers and colleagues
  • Track and update customers on shipments

Documentation / Administration:
  • Maintain shipment records in compliance with regulations
  • Ensure timely filing and billing
  • Update system records efficiently

Quotations:
  • Respond to quotations promptly
  • Complete quotations accurately
  • Understand customer needs for quotations
  • Collaborate with teams to secure business

Requirements:
  • Experience in export freight forwarding, especially in aerospace logistics
  • Knowledge of CDS and UK Customs procedures
  • Microsoft suite proficiency with project management skills
  • Familiarity with Dangerous Goods regulations

For more information, reach out to Willis Global, a leading Recruitment Consultancy for Supply Chain & Logistics.


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